Macy’s is a retailer whose business is to sell merchandise directly to customers for personal use. Macy’s does not sell products for resale or reshipping purposes.

This policy helps:

• Ensure merchandise availability for all customers
• Comply with agreements between Macy’s and its vendors

How Macy’s Identifies Reseller Activity

Based on purchase activity, Macy’s may identify a customer as a reseller or reshipper. This may include, but is not limited to:

• Multiple purchases of the same item in excess of allowed limits
• Excessive shipments of multiple items to a single address

What Happens If Reseller Activity Is Identified?

If a customer is identified as a reseller or reshipper, Macy’s reserves the right to:

• Cancel existing orders
• Refuse future shipments to a specific individual or address

If an order is canceled, any payment made will be refunded.