Accepted Payment Methods on macys.com

You can use the following payment methods for purchases on macys.com:

  • Macy's Card
  • Macy's American Express® Card
  • Visa
  • Mastercard
  • Discover
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Klarna
  • Macy's Gift Cards and E-Gift Cards
  • Visa, Mastercard, and American Express Gift Cards

Important Payment Information

  • You can save up to 10 payment cards in your Macy's Wallet.
  • You can use up to five Macy's Gift Cards or E-Gift Cards per order.
  • PayPal cannot be combined with Macy's Gift Cards.
  • Third-party gift cards must have a balance of at least twice the order total to be accepted.

 

Macy's Card & Macy's American Express® Card

  • Add your card to your macys.com account.
  • Set up a payment source using your bank account and routing number.

 

Using your Macy's Card allows you to continue earning eligible Star Rewards benefits while shopping online.

PayPal

Yes. PayPal can be used on macys.com, mobile web, and the Macy's app.

 

Important information about PayPal:

  • No fees to use PayPal.
  • Available for purchases, returns, and exchanges.
  • Not available for in-store purchases.
  • Macy's Cards can't be added to PayPal.
  • PayPal can't be saved in the Macy's Wallet.
  • PayPal can't be combined with other payment methods, including Macy's Gift Cards.
  • You'll receive confirmation from both Macy's and PayPal.

 

Who should I contact?

  • Contact PayPal for account access, password, or payment issues.
  • Contact Macy's for order, shipping, return, or merchandise questions.

Apple Pay

Yes. Apple Pay can be used:

  • In Macy's stores
  • In the Macy's app
  • On macys.com using Safari on supported Apple devices

 

Important information:

  • Apple Pay is free to use.
  • Macy's Cards cannot currently be added to Apple Pay.
  • Visa, Mastercard, and American Express cards can be added to Apple Pay.

 

For setup and device-specific instructions, visit Apple Support.

Google Pay

Yes. Google Pay is available in the Macy's app on supported Android devices.

 

Important information:

  • Google Pay is free to use.
  • Available for purchases, returns, and exchanges.
  • Visa, Mastercard, American Express, and Macy's American Express® Cards may be added.
  • Macy's Cards aren't currently eligible to be added to Google Pay.

 

Google Pay can't be used for:

  • Registry purchases
  • Tuxedo rentals
  • Furniture, mattresses, and rugs
  • Macy's Rewards Cards

 

For setup assistance, visit Google Pay Support.

Klarna

Klarna allows eligible purchases to be split into four interest-free payments.

  • Select Klarna at checkout.
  • The first payment is charged when the order ships.
  • The remaining three payments are automatically charged every two weeks.
  • Refunds can be issued back to Klarna or to a Macy's Gift Card, depending on your selected return method.

     

    For account or payment-related questions, contact Klarna directly.

    Macy's Gift Cards & E-Gift Cards

    Enter your Gift Card or E-Gift Card in the Apply Gift Cards section during checkout.

     

    Important information:

    • Up to five Macy's Gift Cards or E-Gift Cards can be used per order.
    • Gift Cards can be combined with:
      • Macy's Card
      • Macy's American Express® Card
      • Visa
      • Mastercard
      • Discover
      • American Express
    • Gift Cards can't be combined with PayPal.

     

    Need to use more than five Gift Cards?

    Contact Customer Service for assistance.

    Third-Party Gift Cards

    • Visa Gift Cards
    • Mastercard Gift Cards
    • American Express Gift Cards

     

    Important information:

    • Enter the card as a credit card during checkout.
    • May only be combined with Macy's Gift Cards and E-Gift Cards.
    • The balance must be at least twice the order total.

    Macy's Pay

    Macy's Pay is an app-exclusive feature that allows Macy's Credit Cardholders to make in-store purchases using a single-use barcode generated in the Macy's app.

     

    Requirements:

    • Macy's Credit Card
    • Macy's app
    • Macy's App Wallet

     

    How do I use Macy's Pay?

    1. Sign in to the Macy's app.
    2. Add your Macy's Card to your App Wallet.
    3. Verify your card.
    4. Generate a barcode at checkout for a Store Colleague to scan.

     

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