You can choose from a variety of secure payment options when shopping on macys.com, including:

• Macy’s Card
• Macy’s American Express® Card
• Third‑party credit cards: American Express, Visa, MasterCard, Discover
• PayPal
• Klarna
• Apple Pay
• Google Pay
• Macy’s Gift Cards and E‑Gift Cards
• Third‑party gift cards (Visa, MasterCard, and American Express)

To use your Macy’s Card or Macy’s American Express Card online:

1. Add your card to your macys.com account.
2. Set up a payment source using your bank account and routing number.

Using your Macy’s Card lets you continue enjoying Star Rewards benefits while shopping online.

macys.com accepts the following third‑party credit cards:

• Visa
• MasterCard
• Discover
• American Express

You can save up to 10 cards in your digital Wallet.

At Checkout:

• Your default payment method will automatically appear.
• To use a different card, select Change and choose the card you want.

PayPal is a secure and convenient way to pay for your macys.com purchases. 

PayPal features and limitations:

• No fees to use PayPal
• Available on desktop, mobile web, and the Macy’s app
• Can be used for online purchases, returns, and exchanges
• Not available for in‑store purchases
• Macy’s Cards cannot be added to PayPal (only AmEx, Visa, and MasterCard)
• Cannot be saved in the Macy’s Wallet
• Cannot be combined with other payment methods, including Macy’s Gift Cards
• You’ll receive receipts from both Macy’s and PayPal

Who to contact:

• PayPal: account setup, password help, payment issues, transaction status
• Macy’s: merchandise questions, shipping, order status, returns or exchanges

Macy’s does not have access to your PayPal account information.

You can use Macy’s Gift Cards or E‑Gift Cards online by entering them in the Apply Gift Cards section at Checkout.

• Use up to five Macy’s Gift Cards/E‑Gift Cards per order
• Can be combined with:
  • Macy’s Card
  • Macy’s American Express Card
  • Third‑party credit cards
• Cannot be combined with PayPal

Need to use more than five Macy’s Gift Cards?
If you have more than five Macy’s Gift Cards or E‑Gift Cards to apply to a single order, please call 1‑800‑289‑6229 (TTY: 711) or use Live Chat for assistance.

macys.com also accepts third‑party gift cards from:

• Visa
• MasterCard
• American Express

Important details:

• Enter the gift card like a credit card at Checkout
• Cannot be combined with other payment methods except Macy’s Gift Cards/E‑Gift Cards
• The gift card balance must be at least twice your order total to be accepted