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Having Trouble Applying a Promo Code?

If your promo code isn't working, check the following before placing your order.

 

Why isn't my promo code working?

Promo codes may not work if:

  • Your order doesn't meet the promotion requirements (such as a minimum purchase amount)
  • The item or brand is excluded from the offer
  • The promo code has expired
  • Another promotion has already been applied to your order

 

Note: Only one promo code can be used per order.

 

If you've confirmed your order meets the promotion requirements and the code still isn't working, contact us:

  • Use Live Chat
  • Call Customer Care at 1-800-289-6229 (TTY: 711)

More About Promo Codes

No. Only one promo code can be applied per order. To maximize your savings, compare available offers and apply the one that provides the greatest discount.

Unless otherwise noted, promotions begin at 12:00 AM PT on the first day of the offer and end at 11:59 PM PT on the last day.

 

Note: Promotion start and end times are based on Pacific Time (PT).

Visit the All Active Offers page to:

  • Confirm promo code eligibility
  • View current sales and promotions
  • Find the best available offer for your purchase

If you forgot to apply a promo code, you may qualify for a price adjustment if your order was placed within the last 10 days.

 

Visit the Price Adjustment page to review eligibility requirements and determine whether your order qualifies.