What Do I Do If I’m Having Trouble With a Promotional Code During Checkout?
A promo code may not apply for one of these reasons:
Only one promotional code can be used per order.
No. macys.com allows one promotional code per transaction. Promo codes can’t be combined with other promo codes on the same order. To maximize savings, compare available offers and apply the one that provides the best value for your purchase.
Unless otherwise noted:
Start and end times may vary by time zone.
Visit All Active Offers to:
If your order was placed within the past 10 days, you may be eligible for a price adjustment.Select the Price Adjustment link to see if your order qualifies.
If you’re still having trouble applying a promo code, you can use Live Chat or contact Customer Care at 1‑800‑289‑6229 (TTY: 711) for assistance.