What is Macy's Star Rewards?

Star Rewards is Macy's loyalty program that lets members earn points on eligible purchases and redeem rewards through Star Money. Members also enjoy exclusive perks, birthday surprises, bonus earning opportunities, free shipping benefits, and more.

 

Already have a Macy's Credit Card? You're automatically a Star Rewards member. Continue shopping with your Macy's Credit Card to enjoy all available membership benefits. 

 

Don't have a Macy's Credit Card? You can enroll as a Bronze member and start earning rewards right away.


Star Rewards Membership Levels
 

The Star Rewards program includes four membership levels: 

  • Bronze: Free to join
  • Silver: $1-$499 annual Macy's Credit Card spend
  • Gold: $500-$1,199 annual Macy's Credit Card spend
  • Platinum: $1,200+ annual Macy's Credit Card spend

 

Membership status is based on qualifying annual Macy's Credit Card purchases.


Star Rewards Benefits by Membership Level
 
Bronze

Free to join

  • Earn 1 point per $1 spent on eligible purchases
  • Star Money Bonus Days
  • Birthday Surprise
  • Member-exclusive offers
  • Free standard shipping on eligible orders of $39 or more

 

Silver

Spend $1-$499 annually with your Macy's Credit Card

  • Earn 2 points per $1 spent on eligible purchases
  • Star Money Bonus Days
  • Birthday Surprise
  • Member-exclusive offers
  • Star Pass savings
  • Free standard shipping on eligible orders of $25 or more when using a Macy's Card

 

Gold

Spend $500-$1,199 annually with your Macy's Credit Card

  •  Earn 3 points per $1 spent on eligible purchases
  • Star Money Bonus Days
  • Birthday Surprise
  • Member-exclusive offers
  • Star Pass savings
  • Free standard shipping with no minimum purchase when using a Macy's Card
 
Platinum

Spend $1,200 or more annually with your Macy's Credit Card

  • Earn 5 points per $1 spent on eligible purchases, our highest rewards earning rate
  • Star Money Bonus Days
  • Birthday Surprise
  • Member-exclusive offers
  • Star Pass savings
  • Free standard shipping with no minimum purchase when using a Macy's Card

 

Shipping exclusions and surcharges may apply. See our Shipping Exclusions page for details.


Earn Points on Eligible Purchases
 

Star Rewards members earn points on eligible purchases at Macy's, Macy's Backstage, and macys.com. Exclusions include gift cards, services, and fees. 

Every time you earn 1,000 points, you'll receive $10 in Star Money

For information about earning points, tracking rewards, or redeeming Star Money, see How to Earn and Use Star Money


Want to Earn Rewards Faster?
 

Shop during Star Money Bonus Days to earn bonus points in addition to your everyday earnings. Bonus Days are available to all Star Rewards membership levels. 


 

Related links:


 

Have Questions About Star Rewards?

No. Customers may join Star Rewards as Bronze members without a Macy's Credit Card. 

 

A Macy's Credit Card is required to qualify for Silver, Gold, or Platinum status

Yes. Eligible Toys"R"Us purchases can earn Star Rewards when associated with your Star Rewards membership or Macy's Credit Card.

Yes. Star Rewards points expire if:

  • No qualifying purchase is made for 12 consecutive months
  • Your Macy's Credit Card account is closed.

 

Star Money expires 30 days after issuance and is automatically removed from your Wallet after it expires.

Points earned from returned merchandise are removed from your balance. If you do not have enough points to cover the return, available Star Money may be reduced accordingly.

Before contacting Customer Care, verify that:

  • The purchase was not returned.
  • Your Star Money has not expired.
  • Your order has shipped or been delivered.
  • Your membership is properly linked to your account.

 

If you're still unable to locate your rewards, contact Macy's Customer Care for assistance.