What is Macy's Star Rewards?

Star Rewards is Macy's loyalty program where members earn on every purchase, except Gift Cards, services & fees. Plus, benefits include special perks, savings, surprises & more!

★ Already a Macy's Cardholder? You're currently a Star Rewards member! Shop with your Macy's Credit Card at Macy's to continue to get all the perks of your membership.


★ Don't have a Macy's Credit Card? That's fine, too. You can enroll in Star Rewards as a Bronze member in-store or online and enjoy a ton of perks as well!

 

Star Rewards Benefits

You love a good spree. 

Make it count with these members-only benefits at Macy’s:

Bronze

Free to join!

Pay any way you want.

                                

Silver

$1-$499

Annual spend at Macy’s with a Macy’s Card.

Gold

$500-$1,199

Annual spend at Macy’s with a Macy’s Card.

Platinum

$1,200+

Annual spend at Macy’s with a Macy’s Card.

Points on
Macy’s Purchases

 

Even on top brands, including beauty! Excludes gift cards, services, & fees.

          

              1

 

point per $1 spent

          

              2

 

points per $1 spent

          

              3

 

points per $1 spent

          

              5

 

points per $1 spent

Star Money
Bonus Days


Shop during this exclusive time to earn rewards faster.

 

Birthday Surprise


We’ll send a little something sweet to celebrate you.

 

 

Member Exclusives


Earn bonus points when you shop brands you love & more.

 

 

Star Passes


We’re talking special savings.

 

Free Shipping

 

Free shipping at $39 with Bronze and $25 with your card at Macy’s.

Free Shipping, No Minimum


With your card at Macy’s.



With a Macy’s American Express® Card, get all of the above & more

You’ll earn everywhere you go with a Macy’s American Express Card 

(yup, even outside of Macy’s!)


Bronze
Silver
Gold
Platinum

 

3 points per $1 spent


With your Macy's American Express Card used at restaurants, including delivery.

2 Points Per $1 Spent


With your Macy's American Express Card used at gas stations & supermarkets.

 

1 Point Per $1 Spent


With your Macy's American Express Card used everywhere else.

Travel & Entertainment Benefits


Unlock exclusive travel & entertainment benefits with your card. Check it out.

 

 

 

Amex Offers


Save with special offers on shopping, dining & more.

 

 

 

file

Want to earn points even faster?
Don’t miss Star Money
 Bonus Days

Find Out More


Have questions about Star Rewards? We have answers.

You can view full benefits and sign up for Star Rewards by visiting:

macys.com/p/credit-service/benefits/

If you don’t have an online account:

  1. Visit macys.com/mystarrewards and select Create an account.
  2. Complete the account setup by entering the required information.
  3. Select Already a member? to add your Star Rewards membership.
  4. Follow the prompts based on your membership type:
    • Macy’s Cardholders: Add your Macy’s Credit Card or Macy’s American Express® Card.
    • Bronze members: Enter the phone number and birthday associated with your membership.

If you already have an online account:

  1. Go to macys.com/mystarrewards and sign in with your email and password.
  2. Select Already a member? to link your Star Rewards membership.
  3. Follow the prompts:
    • Macy’s Cardholders: Add your Macy’s Credit Card or Macy’s American Express® Card.
    • Bronze members: Enter the phone number and birthday associated with your membership.

The Star Rewards program includes four loyalty statuses:

  • Bronze
  • Silver
  • Gold
  • Platinum

If you do not have a Macy’s Credit Card, you’re eligible for Bronze status. New Macy’s Credit Cardholders start at Silver status. Cardholder status is based on your annual qualifying Macy’s Credit Card purchases.

  • Bronze: Free for all members
  • Silver: Open a Macy’s Credit Card (subject to credit approval)
  • Gold: Spend $500–$1,199 in a calendar year with your Macy’s Credit Card
  • Platinum: Spend $1,200 or more in a calendar year with your Macy’s Credit Card

 

Status upgrades occur automatically within 7 days of meeting the spend requirement (as long as returns don’t bring you below the threshold). Your status is maintained for the remainder of the year and reassessed each January.

 

See Macy’s Star Rewards Terms & Conditions for full details.

You can view your Star Rewards points and progress toward your next Star Money reward at macys.com/mystarrewards

 

To track your points:

  • Create or sign in to a Macy’s account
  • Add your Star Rewards Bronze membership or Macy’s Credit Card to your Wallet

Yes. Your points expire if:

  • Your Macy’s Credit Card is closed, or
  • You don’t make a qualifying purchase for 12 consecutive months using your Macy’s Credit Card or Star Rewards membership

When you return an item:

  • Points earned on that purchase are removed from your balance
  • If you don’t have enough points to cover the return, any outstanding Star Money will be reduced by $0.01 per point
  • If all points and Star Money are eliminated, the value of your return may be reduced accordingly

We’re sorry for any frustration and want to help resolve the issue.

If you believe your rewards are missing, incorrect, or not applying properly, please contact Macy’s Customer Care.

Before calling, check that:

  • Your rewards weren’t impacted by a return
  • Your Star Money hasn’t expired

Customer Care may ask for receipt numbers or order details to investigate.

Yes. Macy’s Cardholders earn on every purchase. Customers without a Macy’s Credit Card can enroll as Bronze members in store, online, or through the Macy’s mobile app to begin earning points and unlocking rewards.

Yes. Only qualifying purchases made with your Macy’s Credit Card count toward Silver, Gold, or Platinum status.

Thanks for Sharing was discontinued in 2020 as part of the evolution of Star Rewards. Star Rewards now allows customers to earn rewards on every purchase, enjoy Star Money Bonus Days, access exclusive perks and savings, and receive special surprises like birthday rewards.

 

Macy’s remains committed to giving back and supporting local communities. Learn more at macys.com/macysgives.

Registry Star Rewards has been discontinued as part of the evolution of our Star Rewards program. Today, when you create a registry, you’re automatically enrolled in Star Rewards. You’ll earn Star Rewards on all eligible purchases you make while signed in to your Macy’s account.

Get the exclusions & details here:

 

New Account Discount:
Subject to credit approval. New accounts only. The new account discount (the “New Account Discount”) is a limited time discount valid on merchandise purchases made at Macy’s, Macy’s Backstage and macys.com charged on your new Macy’s Credit Card. Applicants who qualify for immediate approval are eligible to receive a New Account Discount (the “Standard Discount”) of 20% off eligible merchandise purchases made with the card in Macy’s stores, and 30% off eligible merchandise purchases on macys.com on the day you’re approved, limited to a total of $100 in savings over the two days. From time to time, we may offer a promotional discount instead of the Standard Discount that varies in discount percentage, savings limit, and/or duration from the Standard Discount (the “Promotional Discount”). The availability of each Promotional Discount offer along with the discount percentage, savings limit and duration will be disclosed at the time each Promotional Discount offer is made. When a Promotional Discount is offered you will receive the Promotional Discount and not the Standard Discount. The New Account Discount may not be applied to previous purchases. The New Account Discount does not apply to services, select licensed departments, Apple products, smart watches/jewelry and select tech accessories, Gift Cards, restaurants, gourmet food and wine. Applicants must qualify for immediate approval to receive the New Account Discount; applications requiring further processing will not receive the New Account Discount. The New Account Discount does not apply to upgrades of a Macy’s Credit Card to a Macy’s American Express Card. Employees of Macy’s and its affiliates are not eligible.For your convenience and record keeping, the New Account Discount will appear on your statement. It will not appear on your register receipts or during checkout on macys.com.

 

Loyalty Status:
New Credit Cards are opened with Silver status. Purchases on your Macy’s Credit Card at Macy’s in the previous full calendar year, less returns, credits, discounts, and adjustments, will be used to calculate your Status for the next year. Macy’s Credit Cards will be upgraded to Gold status 7 days after spending $500-$1,199 at Macy’s on your Macy’s Credit Card. Macy’s Credit Cards will be upgraded to Platinum status 7 days after spending $1,200 or more at Macy's on your Macy's Credit Card.. Credit Cards that are upgraded will remain at that level for the remainder of the current calendar year.

1 Point per $1 Spent (Bronze):
Star Rewards members with Bronze status earn 1 point per $1 spent on Rewards Earning Purchases at Macy’s, Macy’s Backstage and macys.com, less returns, credits, discounts and adjustments. Points are not earned: on Macy’s gift cards, services (e.g., Beauty Box and other subscription services, restaurants, salon services, alterations, etc.), fees, or sales tax; on purchases made outside of Macy’s or in any department that does not use a Macy’s point of sale register; or when redeeming Star Money, Macy’s Rewards Cards, or Macy’s gift cards. Every time 1,000 points are accumulated, a $10 Star Money reward will be issued. Star Money expires 30 days after issuance.

 

2 Points per $1 Spent (Silver):
Macy’s Credit Cards with Silver status earn 2 points per $1 spent on Rewards Earning Purchases at Macy’s, Macy’s Backstage and macys.com with a Macy’s Credit Card, less returns, credits, discounts and adjustments. Points are not earned: on Macy’s gift cards, services (e.g., Beauty Box and other subscription services, restaurants, salon services, alterations, etc.), fees, or sales tax; on purchases made outside of Macy’s or in any department that does not use a Macy’s point of sale register; when redeeming Star Money, Macy’s Rewards Cards, or Macy’s gift cards; or when paying with a virtual wallet other than Macy's Pay, even if you’re using a Macy’s Credit Card in the virtual wallet. Every time 1,000 points are accumulated, a $10 Star Money reward will be issued. Star Money expires 30 days after issuance.

 

3 Points per $1 Spent (Gold):
Macy’s Credit Cards with Gold status earn 3 points per $1 spent on Rewards Earning Purchases at Macy’s, Macy’s Backstage and macys.com with a Macy’s Credit Card, less returns, credits, discounts and adjustments. Points are not earned: on Macy’s gift cards, services (e.g., Beauty Box and other subscription services, restaurants, salon services, alterations, etc.), fees, or sales tax; on purchases made outside of Macy’s or in any department that does not use a Macy’s point of sale register; when redeeming Star Money, Macy’s Rewards Cards, or Macy’s gift cards; or when paying with a virtual wallet other than Macy's Pay, even if you’re using a Macy’s Credit Card in the virtual wallet. Every time 1,000 points are accumulated, a $10 Star Money reward will be issued. Star Money expires 30 days after issuance.

 

5 Points per $1 Spent (Platinum):
Macy’s Credit Cards with Platinum status earn 5 points per $1 spent on Rewards Earning Purchases at Macy’s, Macy’s Backstage and macys.com with a Macy’s Credit Card, less returns, credits, discounts and adjustments. Points are not earned: on Macy’s gift cards, services (e.g., Beauty Box and other subscription services, restaurants, salon services, alterations, etc.), fees, or sales tax; on purchases made outside of Macy’s or in any department that does not use a Macy’s point of sale register; when redeeming Star Money, Macy’s Rewards Cards, or Macy’s gift cards; or when paying with a virtual wallet other than Macy's Pay, even if you’re using a Macy’s Credit Card in the virtual wallet. Every time 1,000 points are accumulated, a $10 Star Money reward will be issued. Star Money expires 30 days after issuance.

 

Star Money Bonus Days:
On Star Money Bonus Days, Star Rewards members with the designated loyalty status or statuses may earn points on Macy’s purchases at a level as described at the time an offer is made. Macy’s is under no obligation to offer any particular number of Star Money Bonus Days.

 

Birthday Surprise:
The primary Cardholder on a Macy’s Credit Card and Bronze members will receive a birthday surprise during their birth month. The value of the birthday surprise may vary for each member. Purchase may be required. To receive a birthday surprise, you must have made a purchase at Macy’s or macys.com on your account or with your membership in the past 12 months. We must have your current address and you must not have opted out of receiving marketing mail from Macy’s as of the date we prepare Birthday mailings. You may need to visit a Macy’s store to receive your birthday surprise.

 

Member Exclusive Offers:
From time to time, Macy’s Cardholders and Bronze members may receive member-exclusive perks and offers when they shop with their Macy’s Credit Card or Star Rewards membership. The value of each perk and offer may differ and there is no guarantee of a certain number. Purchase may be required and perks and offers may be good for a limited time.

 

Star Pass Coupons:
Exclusions apply and are disclosed on each Star Pass. We must have your current address and you must not have opted-out of receiving marketing mail from Macy’s as of the date we prepare Star Pass mailings.

 

Free Shipping at $39:
Offer applies to standard shipping for purchases made to one location in the contiguous U.S. and may be applied to premium or overnight shipping or same-day delivery for an upgrade fee for purchases made by Bronze members or by Silver, Gold, or Platinum Star Rewards members when using a payment method other than a Macy’s credit card. To receive free shipping offer, members must identify themselves as Star Rewards members using a registered phone number or by presenting a Macy's credit card when shopping in-store, or by signing in to a macys.com account linked to their Star Rewards membership when shopping online. Minimum required spend excludes gift wrap charges, purchases of gift cards, and tax. A $10 shipping surcharge on domestic orders applies to purchases shipped outside the contiguous United States: Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, Northern Mariana Islands, Palau and U.S. Virgin Islands. Shipping offer does not apply to furniture, mattresses, rugs, or prior purchases. Free shipping of purchases in Macy’s stores applies when you are shopping in a store that does not stock a particular item but it is available at another Macy’s store. Certain items bear a shipping surcharge, which will still apply.

 

Free Shipping with Macy's Card:
Silver members get Free Shipping with a $25 minimum spend when using a Macy’s credit card. Gold and Platinum members get free shipping with no minimum spend requirement when using a Macy’s credit card. Offer applies to standard shipping to one location in the contiguous U.S. and may be applied to premium or overnight shipping or same-day delivery for an upgrade fee. For Silver members, minimum required spend excludes gift wrap charges, purchases of gift cards, and tax. A $10 shipping surcharge on domestic orders applies to purchases shipped outside the contiguous United States: Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, Northern Mariana Islands, Palau and U.S. Virgin Islands. Free shipping offer does not apply to furniture, mattresses, rugs, or prior purchases. Free shipping of purchases in Macy’s stores applies when you are shopping in a store that does not stock a particular item but it is available at another Macy’s store and payment is made with a Macy’s Credit Card. Certain items bear a shipping surcharge, which will still apply.

 

3.2.1 Points per $1 Spent: 
Get 3 points per $1 spent on your Macy’s American Express Card at restaurants. Restaurants are defined as stand-alone merchants in the U.S. that primarily serve food. Purchases made at a restaurant located within another establishment will not qualify for points. Get 2 points per $1 spent on your Macy’s American Express Card at gas stations and supermarkets. Gas Stations are defined as stand-alone merchants in the U.S. that primarily sell gasoline. Superstores, supermarkets, convenience stores and warehouse clubs that sell gasoline are not considered gas stations. Supermarkets are defined as stand-alone merchants in the U.S. primarily selling supermarket products, excluding superstores and warehouses. Macy’s American Express Cardholders will receive 1 point per $1 spent on all other qualifying purchases made when using the Macy’s American Express Card outside of Macy’s. The following transactions do not earn points when using the Macy’s American Express Card outside of Macy’s: cash advances, money orders and other cash equivalents. American Express determines the industry category for merchants, but Macy’s reserves the right to determine which purchases qualify for points.

 

Travel Benefits:
Macy’s Travel Benefits brought to you by American Express with offers from participating American Express merchants. Travel Benefits program may be terminated at any time. Individual offers are subject to change and offer expiration dates vary. Complete terms and conditions are available at www.macyspreferredtravel.com

 

Entertainment Benefits:
Offer valid in select cities. During the specified sales period, tickets are available to all Macy’s American Express Cardholders. Tickets must be purchased with a Macy’s American Express Card. Standard service charges apply. Offer is subject to availability. Not all seats are available and blackout dates apply. All sales final. No refunds. No exchanges. Offer may be changed or revoked at any time at the sole discretion of American Express. Some events may not be accessible to Cardholders with disabilities.

 

Amex Offers:
American Express Travel Related Services Company Inc. is solely responsible for these offers, and is not affiliated with Macy’s Inc., Citibank, N.A. or their affiliates. All offers are subject to terms and conditions. Visit www.amexoffers.com/partnerterms for details.

 

Star Money Rewards:
Once you accumulate 1,000 points, a $10 Star Money reward will be issued. Star Money may be used to purchase merchandise at Macy’s, Macy’s Backstage, or macys.com, but can’t be exchanged for cash or used: to purchase Macy’s gift cards; for services (e.g., Beauty Box and other subscription services, restaurants, salon services, alterations, etc.); in any department that doesn’t use a Macy’s point of sale register; for any purchase that will be shipped outside the U.S.; or as payment on any credit account. To redeem a Star Money reward on orders of furniture and mattresses on macys.com, you must call Macy’s Customer Service. Star Money may not be redeemed when paying with a Macy’s Credit Card in a Macy’s store if you use an electronic wallet other than Macy’s Pay. Star Money cannot be redeemed in self-checkout. Star Money is valid for 30 calendar days from issuance. Purchases made solely with Star Money will not receive discounts available with cardholder savings offers which require payment with a Macy’s Credit Card. Except as prohibited by law, if your Macy’s Credit Card or Star Rewards membership is closed by you or us, or you fail to make a qualifying purchase on your Macy’s Credit Card or Star Rewards membership during any consecutive 12-month period, all points and any unused Star Money will be forfeited. Additional terms and conditions apply; see macys.com/starrewards for complete program details.

Macy’s may change or terminate the program at its discretion without notice. If you are a Macy’s Credit Cardholder, your Macy’s Credit Card must be open and not delinquent to receive benefits. See the Macy’s Star Rewards Terms & Conditions at macys.com/starrewardsterms for complete program details.

American Express is a federally registered service mark of American Express and is used by Citibank, N.A. pursuant to a license. The Macy’s American Express Card program is issued and administered by Citibank, N.A.