NespressoVertuo Lattissima Coffee and Espresso Machine by De'Longhi
Product details
Web ID: 16354130228 reviewssorted by Newest
Too much milk froth coming out when choosing latte
Is it just me or does the Latte Macchiato function give too many ounces of milk froth? I use a 20 oz. cup and I always have to cut the milk froth short before the espresso kicks in. Is there anyway that I can program it so that it gives me a lesser amount of milk froth? Do I need to do a manufacture reset? How would I do that if that's the case?
Recommends this product
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review. We certainly understand your frustration, and we hope you know that we're here to help. Please give us a call, we're available 24/7 at 800-562-1465. We're available 24/7 to assist you.
Poor design for pods
There’s nothing wrong with the machine itself. The coffee it makes is as good an any Nespresso. It’s the design that whoever engineers these machines obviously never actually uses them daily. The pods rarely get pulled into the used pod chamber on their own. Then, the used pod chamber actually may hold 3 pods at a time. It will let you put 10 or so, but when you pull out the used pod chamber they all fall out spilling coffee grinds all over your counter.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review, however we're sorry to hear of your machine issues. All Nespresso machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. Please give us a call and escalate these concerns. We are available 24 hours a day and 7 days a week for your convenience.
Yummy
I love the coffee and it tastes so good I finish it too quickly. I do wish it was hotter though.
Recommends this product
Customer review from Nespresso USA
latch stiff and hard to open and close
I find the design of this handle difficult to open and close due to it only having one handle as apposed to our previous machine had two. It also requires quite a strong push to close once a pod is inserted. The milk attachment is very user friendly. The empty pod holder is too small only holding 6 large pods or 10 small and lastly, the water tank placement at the back of the machine is inconvenient.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your impressions on the Vertuo Lattissima with us. We appreciate your feedback on its locking mechanism, especially in comparison to other models, as well as its impact on usability and the design and placement of its components. Your insights are valuable in helping guide improvements to both our products and overall experience, and we will ensure they are carefully reviewed. If you ever need support with your device, feel free to reach out to us at 1.855.325.5781. Our machine specialists will be happy to help.
it is the milk frother it doesn't work it quit shortly after I bought my machine. I have a very small kitchen where I live and thought it would be perfect for here but I was wrong.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review. We are sorry to learn our Aeroccino didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Problems with milk drinks
I have a similar problem to what others have reported. The machine was awesome for a while and now will not make milk drinks. Coffee is fine. No leaking or other problems. The machine just seems to not recognize that the milk container is connected and none of the milk drink buttons are enabled. I've checked the door, making sure the container is fully inserted, the knob is on milk and not rinse, etc. I did get a couple of years out of the machine, so better than some others. But there is obviously a design flaw of some sort that affects the reliability/longevity of the milk side of things. Which is unfortunate considering this is a fairly expensive machine.
Customer review from Nespresso USA
Response from Nespresso USA
We're disappointed to hear this and we hope you know that we're always here to help! Please call us to speak with machine expert. We are available 24 hours a day, 7 days a week at 800-562-1465.
it work so good with me i love it i don't have any question
Recommends this product
Customer review from Nespresso USA
DO NOT BUY THIS MACHINE
Don’t know where to begin. I received this as a gift from my bf, and it has been the worst nespresso machine I have ever owned. Read the other reviews, and yes it leaks, and your countertop and everything on it will be ruined. The pod eject works maybe once in a blue moon so you’ll be left tossing the pods back yourself manually.. the machine gets so dirty and is impossible to clean. It gets mildewing and it doesn’t matter how many times you descale it (which is a horrible mess with the leaky fault, youll have descaler and water everywhere). Sometimes you’ll lock the pod in and it starts to make a loud grind noise, even after double checking it was locked correctly. It will sometimes give you a hassle and refuses to brew and youll have to unplug it and plug it back in. This is 100% not worth the money and everyone that has purchased one deserves a replacement that is not this model or a full refund.
Customer review from Nespresso USA