ShiseidoUrban Environment Sunscreen With Hyaluronic Acid Collection

Response from shiseido.com

Hello Anh, thank you for your feedback and for taking the time to share your concerns about our Urban Environment Oil-Free Sunscreen. We understand how important ingredient transparency and regulatory compliance are to our customers, and we appreciate your diligence in researching homosalate concentrations. At Shiseido, product safety is our top priority. All our formulations, including this sunscreen, are developed and tested in accordance with the cosmetic safety regulations of the countries in which they are sold. While homosalate is approved for use in the United States at concentrations up to 15%, we recognize that different regions may have varying standards, such as the EU's updated guidance. We continuously monitor global regulatory updates and scientific research to ensure our products meet the highest safety and efficacy standards. We also encourage customers with specific sensitivities or preferences to consult ingredient lists and reach out to us directly with any questions. Your feedback helps us improve and better serve our community. If you'd like to discuss this further or explore alternative products that align with your preferences, our customer care team would be happy to assist. -Wendy, Skincare Expert

Response from shiseido.com

Hello Anh, thank you for your feedback and for taking the time to share your concerns about our Urban Environment Oil-Free Sunscreen. We understand how important ingredient transparency and regulatory compliance are to our customers, and we appreciate your diligence in researching homosalate concentrations. At Shiseido, product safety is our top priority. All our formulations, including this sunscreen, are developed and tested in accordance with the cosmetic safety regulations of the countries in which they are sold. While homosalate is approved for use in the United States at concentrations up to 15%, we recognize that different regions may have varying standards, such as the EU's updated guidance. We continuously monitor global regulatory updates and scientific research to ensure our products meet the highest safety and efficacy standards. We also encourage customers with specific sensitivities or preferences to consult ingredient lists and reach out to us directly with any questions. Your feedback helps us improve and better serve our community. If you'd like to discuss this further or explore alternative products that align with your preferences, our customer care team would be happy to assist. -Wendy, Skincare Expert