5.3-Qt. 300-Watt Tilt-Head 12-Speed Stand Mixer
Product details
Web ID: 14247991Crux mixer machine
I definitely do not recommend this crux mixer machine, the firt time I try to used it got burnt, I turned on to mix some flour and and just worked for a few minutes and stopped working. burning smell came out of the machine and stopped working. It was the first time using it, that make me very disappointed of it.
Response from Macy's
Hey there! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com. CRUX Customer Service
Started to cause issues in less than 6 months
It stops working properly after 15 mins, also gives burning smell. Need this to be returned or replaced.
Response from Macy's
Hi there! Thanks for reaching out. I’m really sorry to hear this about your product. We want to do everything we can to help you out. Just give us a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com. Crux Customer Service
The worst purchase
The second time i used it broke horribly. Unfortunately the time for return was expired. Don’t buy it ever.
Response from Macy's
Hey there! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com. CRUX Customer Service
I should have read the reviews
I bought this for my daughter's Christmas present. She waited to open to use until she got in her new house. She tried to use it yesterday. IT WOULD NOT TURN ON! So disappointed!!!
Response from Macy's
Hey there! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com. CRUX Customer Service
Broke in just 1 use
This thing just broke in 1 use of making dough…! Dont waste your money..!
Response from Macy's
Hey there! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com. CRUX Customer Service
Very good
Very easy to work with, the bowl is big so it’s gonna fit a good quantity
Recommends this product
Disappointed
I ordered this CRUX stand mixer from Macy around Christmas. I was lured by the price And boy I was wrong . The thing runs for 1-2 minutes then gets heated and stops and smells like something burning. Then would cool off in 20 minutes and then run again. I was not able to use it in 30 days of purchase and now they won’t return. The manufacturers do not respond to phones, messages. I m giving 1 star rating because there is no option for zero star
Response from Macy's
Hey there! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com. CRUX Customer Service
I am happy with this product.
I used this item for the first time after purchasing 24 months ago. The results was awesome.
Recommends this product