Premier 10-pc. Space-Saving Hard-Anodized Nonstick Cookware Set
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Product details
Web ID: 14799771194 reviews
LYNN
This pot set is AMAZING, prefect for my gas stove. LOVE IT!!!!!!!!!!!!!!!
Recommends this product
Two Time Loser
We're on our second set of these pans and both times the sauce pans lost their coating down to the metal on the inside. We purchased our second set less than two years ago. The reason we purchased the second time is that we like the stackability of the set and the pans were suppose to half a much more durable coating. They do not! Very dissapointing!
Customer review from calphalon.com
This was my first time buying this brand and it is by far the absolute best. I love my set however, the non stick on the two smaller depth pans (larger and small) are starting to fade after 4 years. YES, I only use cloth dish towels (never use the dishwasher), wood or plastic/ceramic utensils. Unfortunately after 4 years I don't have a receipt and the smaller size primer is not sold by itself just the larger size one is. Anyway love the set and I recommend but HOLD ON TO YOUR RECEIPT!!
Recommends this product
Customer review from calphalon.com
The Champ of Non Stick
I have tried many non stick cookware over the years. Even thought about purchasing the “as seen on tv” brands. None have lived up to the hype until now. These pots and pans are the truth. They cook evenly and hold the desired temperature without fail. I definitely will be purchasing more pieces in the set. The bonus is the stacking space saving feature. I am very satisfied with my purchase.
Recommends this product
Customer review from calphalon.com
A step up in pots & pans Premium by Calphalon
Loving it so far. Just wish that more companion pieces were available to purchase on Macy’s website
Recommends this product
The only reason I gave 3 stars is the space saving
I bought it three years ago. After a month, you could see wear signs. Even the bottom part looks weird. One of the pans never sat properly on the stove. The greatest feature is the space-saving option. Heavy wearing off so soon. I only kept using it because I paid too much just to throw it away. I think you have to do your deeper research before you decide to buy cookware.
Customer review from calphalon.com
Caphalon will not respond to quality issues
I’ve done a review on the premiere stackable cookware set and a quality issue with a pan. Caphalon asked that a reach out via their online form and they would respond and make things right. I have filled out three online request forms and have STILL NOT HEARD BACK.
Response from Calphalon Consumer Care
Hello. Thank you for reaching out to us.
We’re truly sorry to hear about the frustration you've encountered with both your pan and our customer service process. This is not the experience we want for any of our customers, and we appreciate the opportunity to make things right.
Regarding the rivets on your pan, we completely understand your concern and that you're simply looking for clarification, not a full warranty claim. While slight variations in finish can occur during manufacturing, we’d be happy to review your case more closely to determine whether what you're seeing is within our expected quality range or potentially a defect.
We're also very sorry for the confusion around photo submissions and our communication. Your feedback is being shared with the appropriate department. In the meantime, we’d love the chance to assist you directly.
Please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Calphalon® Consumer Care
Poir quality control
Misshaped frying pan received, therefore lid would not fit.
Response from Calphalon Consumer Care
Hi! Thank you for bringing to our attention the issue with the misshaped frying pan you received. We sincerely apologize for the inconvenience this has caused, especially with the lid not fitting properly.
We understand how frustrating it can be to receive a product that does not meet your expectations. To rectify this situation, we suggest contacting Macy's Consumer Service for assistance.
We appreciate your patience and understanding in this matter. In case of further issues or if you have any further questions or concerns, please feel free to reach out to us directly via Contact Us form on our website.
Thank you!