CarpetXpert with Stainstriker pet deep carpet cleaner, built-in spot & stain cleaner - EX201
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Product details
Web ID: 16505883261 reviews
Great customer focus
I had a unit that went bad and they replaced it. The process was very easy and the customer focus was great
Recommends this product
Customer review from sharkninja.com
clean your machine when finished
works as advertised i like my expert a lot takes a few minutes to clean after I am finished with it. cleaning the dirty water tank, all the parts in the head of the machine and the brush roller. and that in itself creates a mess, or does for me anyway. I think it should come with better step by step instructions for cleaning step 1, step 2, and so on.
Recommends this product
Customer review from sharkninja.com
Great machine
Bought this based on numerous testing sites. I must say the suction is fantastic. The first thing I cleaned were 50 chair cushions at a banquet facility. The water was filthy. Granted a few old stains did not come out. I did not use the oxygen cleaner because I wanted to use it at home. The suction power rivals that of rug doctor or Bissell rentals. Today I'm tackling the couch!!
Customer review from sharkninja.com
It does the job done!
A Must In Your Home
Recommends this product
Shark carpet cleaner
Lightweight and did an excellent job of cleaning. The only problem I have with it is that I cannot get the “quick dry” mode to turn on.
Recommends this product
Steam cleaner
Don't own one yet, but have used one. They work amazingly well.
Recommends this product
Customer review from sharkninja.com
Love it
Great option to have in the house
Recommends this product
Need improvement
It's cleans well but has a lot of design flaws. I do like the suction power it pull the dirt out the bottom of the rug. the waters be black . I hate the hose location it keeps falling every time you bump into the sofa or wall .they need to make the water tank bigger and the hose is weak it broke in half not even a full year with the machine . I also hate when the bottom tank starts getting full dirty water starts comes out the side of the machine getting all over the walls or sofa . I have to wipe everything down beside that it does a great job especially the hose picks up just about everything that needs to be cleaned.
Customer review from sharkninja.com
Response from sharkninja.com
Hello Jtiz, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark CarpetXpert's design. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Shark Clean