DoubleStack XL 10-Qt. 6-in-1 2-Basket Air Fryer, SL401
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Web ID: 17927823110 reviews
Not worth the money
Not worth the money for double stack. takes twice as long if both compartments are used. Hardly fits more than 4 winglets to cook in each basket. Fries take twice as long. I bought my last air fryer through Macys and lasted 4 years but I cannot find the order. Settled with overpriced pretty counter applianceā¦(I waited a few months to write a review giving it the benefit of the doubt to get some wear in and might get better). Now looking for a new air fryer.
Gooood
Grate as I expected š
Recommends this product
Nice butā¦
Although I love all my Ninja products I unfortunately had to send this back. Yes it has dual baskets but I find them to be too small for my needs.
Recommends this product
Customer review from sharkninja.com
Response from sharkninja.com
Hello Berny, Thank you for taking the time to leave a review. We're so sorry to hear that the Ninja DoubleStack wasnāt the right fit for you. We will absolutely share the feedback youāve provided with the relevant teams for consideration on future products. We hope youāll give our products another try in the future. Kind regards, Ninja Kitchen
Loved it
Love it, works great!!!
Recommends this product
So versatile
Had it for around 6 months, used the wall oven only a handful of times in that period
Customer review from Shark Ninja ANZ
Ninja air fryer
I just purchased this item recently and we love it. The basket size is great to be able to put a good amount of food in it and it heats everything evenly and quickly. Being able to cook, french fries and chicken nuggets at the same time has become ideal. I definitely recommend this product, we are a big fan of ninja products.
Recommends this product
Save your money!
I was so excited to buy thisā¦ i am terribly disappointed. It takes forever to cook anything, the holes for venting in the back of the basket make it a mess! Crumbs, oil, and juice fly out the backā¦ truly thatās enough to hate it but thereās moreā¦ if you leave a basket open or have to open it to take food out it completely kills the heat in the other basketā¦ the space you save on your counter is taken by how far you have to place things to avoid the heat coming out the side instead of the back. Wish I could return or exchange! Only was offered a small discount on a different one.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your Nina Air Fryer isn't working. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen
Does not stack up in my book.
This is the first time I officially have to say I am not happy with a ninja product. I bought this because I thought it would be a great space saver in my kitchen considering I don't have a lot of counter space. And I was super excited because I would be able to cook chicken wings in it all at one time instead of having to do batches of 8 to 10 at a time. When I first received it I noticed that it takes longer for stuff to cook in it and things don't really get crispy. I like my chicken wings a little bit on the crispy side when it comes to the skin and I can't get them like that with this. It takes me twice as long to cook items in it that I would normally cook in another air fryer in 5 to 6 minutes. When you pull the baskets out The machine keeps running you have to actually pause it which was not something I had to do with my previous air fryer. When I just want to heat things up it takes even longer then what it should. I think the idea of this is really great but having both baskets connected is not fun as I was wanting to do broiling to crisp up my wings a little bit and I can only broil in one and not both of them at the same time. If you're one of those people that love to make the mac and cheese in your air fryer you cannot do it in this one. I did find them easy to clean which was great All the food comes right off when you put the things in the sink and wash them. But this is a two-part system that runs together and it just doesn't cook the way a regular air fryer does that doesn't share the same cooking elements. I'm an avid Ninja user probably 90% of the appliances in my house are from Ninja all the way from my air fryer to the Ninja Swirl we just bought. But this one just doesn't cut it for me, I wish I could return it but I believe I've had it too long at this point.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your DoubleStack Air Fryer, and that you want to return the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope youāll give our products another try in the future. If you need any further assistance with your product, please donāt hesitate to reach back out to our team at 1-800-365-0135. Kind regards, Ninja Kitchen