Steam Pickup 3-in-1 Hard Floor Power Mop, SD201
Product details
Web ID: 19014832215 reviews
total disappointment
this product barely cleaned the tile in our bathrooms and kitchen, did nothing for the grout in between the tiles, and left scratches over our manufactured hardwood floors. feel this device was not worth the money we paid for it
Customer review from sharkninja.com
Response from sharkninja.com
Hi wolfen1842, Thank you for taking the time to leave a review. We're truly sorry to hear that the product didn’t meet your expectations and caused damage to your flooring. That’s not the experience we want for our customers, and we appreciate you bringing this to our attention. Your feedback regarding its performance on tile, grout, and manufactured hardwood is very important to us, and we’ve shared it with our product team for further review. We’d love the opportunity to make things right. Please contact our Customer Care team at 1-855-427-5127, available Monday to Friday, 9 AM – 9 PM EST, and Saturday, 9 AM – 6 PM EST. We’re here to help. Kind regards, Shark Home US
Great wet and dry vacuum
This is a very convenient vacuum! I love the versatility and that it can do wet and dry. The steam feature is great. It’s very portable. Maintenance has been easy so far as well.
Customer review from influenster.com
Cleans great
I've owned this device for awhile and love it. I do sweep first if im doing all the rooms so I don't create muddy floors. For spills, one stop cleanup. I have learned to pull out the brush and wet it first. This allows the dirty water to pass back to the collection wells rather than make dirty water on the brush to then be spread all over. If used right, it's a great addition to your cleaning arsenal!
Recommends this product
Customer review from sharkninja.com
Leaks, nit the same quality as the on I had
No happy with it. Not the same quality as my originsl purchase. I liked the fact I didn't have to touch a ything on my old model yiy just pushed a button and the pad slipped off allowing you to replace it
Customer review from sharkninja.com
Response from sharkninja.com
Hello Brittany, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Steam Pickup. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Saved my life!!!
Life-Changing Cleaning Solution for Arthritis Sufferers – Shark Steam & Scrub Pickup I don’t usually write reviews, but the Shark Steam & Scrub Pickup has truly changed my life. As someone living with arthritis, cleaning my home used to be a painful and exhausting ordeal. Vacuuming and mopping were nearly impossible on most days. I often had to rely on others, which affected my independence and mood. That all changed when I discovered this machine. The Shark Steam & Scrub Pickup combines powerful steam cleaning, scrubbing, and suction all in one. It’s lightweight, easy to maneuver, and doesn’t require much pressure or repetitive motions—an absolute blessing for my joints. The steam sanitizes my floors without any harsh chemicals, and the scrubbing action lifts dirt effortlessly. What used to take me hours now takes half the time and less than half the effort. My home feels cleaner, smells fresher, and I no longer dread my cleaning days. It has given me back a sense of control and freedom. If you have arthritis or limited mobility, I cannot recommend this product enough. It’s more than a cleaner—it’s a lifesaver.
Customer review from sharkninja.com
Poor performance
It does pick up debris and wets my floor. HOWEVER, it does not clean my floor. After going over it with the Shark machine, I wiped the floor, and the rag was DIRTY.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Steam Pickup. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Tiny but MIGHTY
I did my research in regards to what is a good steam mop. I previously had a bissell steam mop that required to change out the pads after every use… which I can tell you was quite annoying. The bissell ended up giving up on life after around 2 years of inconsistent use. So, here I am with the Shark 3-1 steam mop. Unboxing I was quite skeptical since the first thing I noticed was the size of the machine. It was just a lot smaller than what I expected, but let me tell you. The moment I started using it, my mind was blown. I didn’t presweep the floor the first time I used it, and I can immediately tell the difference once I was done. The floor definitely felt cleaner and I didn’t feel the itsy bitsy materials that can’t be caught by the naked eye. I’m a bare foot walker inside the home, so I can feel the difference from the first time I used this mop and the bissell. The suction of the vacuum is great. The steam that comes out is even better ! It comes with 3 different intensities which also comes handy. One of the other cons of the system is the water tank size. I probably filled up twice with an intensity of steam set to “2” with a household size of around 1500-1700 sq ft. Maybe I am also just mopping slow and making sure I get all debris and steam the floor nicely and to my liking. Another con I must also mention is cleaning the system after, I definitely rinse off all the debris caught in the catcher and also the brush after every use. I mentioned earlier that I had a bissell where I just had to change out the pads, which got annoying because I just kept buying new pads instead of reusing the ones I had. With this machine, I rinse the whole catcher system out and the brush roll.. that might be disgusting to some but I don’t really mind it at all if it will help keep the system running as smooth as possible and effective. Nonetheless, I have no regrets not going back to bissell because this machine most definitely exceeded all expectations and takes the ugh out of mopping! Having this in your household arsenal will only make you want to steam your floors atleast 3-4x / wk, which is what I am doing now! worth every investment!
Recommends this product
Customer review from sharkninja.com
Great mop
I bought this mop several months ago. I really love it. It made cleaning much easier for me. It is light and easy to use. The water container is large enough to clean the whole house. Even when I put the setting on high steam I can mop 2000 sqft and refill the container only one time. It cleans well. I highly recommend this product.
Recommends this product
Customer review from sharkninja.com