BoseUltra Open Earbuds - Desert Gold
Product details
Web ID: 255851643,849 reviewssorted by Newest
Great sound quality
I love the sound quality and being able to control the equalizer. My only issue is that the cuffs are very flexible. They don't feel secure when they are on.
Customer review from bose.com
Great sound
The sound quality is great for music, audio books, but not as much for mobile phone calls. Microphone seems not to work well on phone calls, but it could be a setting. Battery life is not amazing, but the sound quality makes up for it. Minimalist functionality available on the buds via the buttons, but better than nothing.
Customer review from bose.com
Stops working
I'm on my second pair in a year. One ear bud continues to stop working. I have never dropped them I don't let them get wet. They just stop working.
Customer review from bose.com
Response from bose.com
Hello Josh! We’re sorry to hear that you’re experiencing issues with your Bose Ultra Open Earbuds. Rest assured, we are committed to delivering great quality, and this is not the experience we want you to have. One possible reason an earbud may not be working is that it isn’t properly connecting to the charging case. This could be due to debris on the battery contacts of the earbuds or inside the case. If the charging contacts are obstructed by dirt, debris, or liquid, the earbuds may not charge correctly. Please ensure that none of the charging pins in the case are recessed, they should protrude slightly. Clear any debris by gently wiping the contacts or using compressed air. Also, if the blue plastic film is still inside the case, please remove it. For more detailed steps, you can check the full troubleshooting guide here: https://bose.life/4vaisZI This will walk you through solutions that may help resolve the issue. If the problem continues, our support team will be happy to help: https://bose.life/contactus We hope these tips improve your experience, so you can get back to enjoying your earbuds to the fullest. Sophie - Customer Support
This is so sad
Unfortunately, I am having a bad experience with these earbuds; they turned out to be defective, as the volume is far too low. Furthermore, when I filed a claim, I wasn't given the option to choose the same color as my original purchase. What a terrible experience.
Customer review from bose.com
Response from bose.com
Thank you for sharing your feedback, Fran. We’re truly sorry to hear about your experience with the earbuds and the inconvenience caused by the low volume issue. To help you further with your Bose Ultra Open Earbuds, here’s a helpful article that may resolve the low volume problem: https://bose.life/40XCyIF Gem - Customer Support
Awesome Features
Had for a few weeks and it’s a great investment. The sound is clear and crisp. The vibration is unreal it makes you want to dance. The setting put you in the music and the sounds come from all sides. The look is clean and sleek. The feel is not cheap but just perfect. Charging does not take long and the battery is everything that it says it is (long life). I highly recommend this product especially for the comfort and sound. Can wear all day without it hurting your ears or feeling heavy. It is very light weight.
Customer review from bose.com
Best Earbuds I Have Found
Love, love these earbuds! Superb sound and extreme comfort. Kind of expensive but worth every penny. Fit securely and don’t fall out.
Customer review from bose.com
So good I got 2!!
I initially bought some for my mom, and tried them. The sound was phenomenal! Of course I had to get myself a set!
Customer review from bose.com
So Comfy, I Feel Asleep Wearing Them
I tried several ear buds, including AirPods, but they were either uncomfortable or wouldn’t stay in my ears. Frankly, these didn’t look like they would be comfortable either. I was wrong. Along with great sound, they are so comfortable, I fell asleep wearing them the first night. Great purchase!
Customer review from bose.com