Creamy Eye Treatment With Avocado, 0.95-oz.
Product details
Web ID: 4895882Disappointed with the Texture and Packaging
I’ve been using this cream for over a year and usually buy it at Ulta Beauty with great results. However, this time I bought it from Macy’s, and the product looked very different—it was watery and oily, almost as if it had been mixed with something. The container also arrived open, which made me think it might have been used or altered. I decided to return it, and Macy’s gave me a refund, but I was really disappointed. I’ve always trusted Macy’s, so this experience was unusual and unpleasant.
Response from Macy's
Hello! Thank you for sharing your experience purchasing our Creamy Eye Treatment with Avocado. Your satisfaction is important to us. This is a uniquely sensorial and carefully crafted formula. Historically, our Avocado Eye formulation is known to be sensitive to temperature shifts during transportation, which can cause the texture to separate. This does not affect the product's safety and it can continue to be used. For further assistance, as this product was purchased at Macy's, we recommend contacting their customer support. They are best equipped to help. We truly value your business and hope you keep enjoying Kiehl's!
Keihls creamy eye treatment
I ordered this after my long-time favorite was discontinued. I have very fair, dry skin and needed more of moisturizing effect that wouldn’t pill under my usual moisturizer or foundation. This does not disappoint. Very creamy and keeps my eyes adequately moisturized morning and night. I will definitely purchase again.
Awesome eye cream
I love this eye cream pretty sure it is the reason I have no visible lines around my eyes. Very luxurious and moisturizing
Recommends this product
Customer review from bloomingdales.com
A must have!
I’ve never enjoyed an eye cream quite like this one. Once I started using this amazing product not only did my eyes like more hydrated and plumper, but my concealer stayed on better too! Makeup would always clump in the creases of my eyes, seriously not any more! An absolute essential to my beauty routine.
Recommends this product
Customer review from kiehls.com
The perfect eye product!
Rich, nourishing and so hydrating! I absolutely love this eye cream, that I use as a mask whenever I feel my skin very dry. Love the delicate, barely there scent, and the packaging is super practical to take it everywhere with you! Amazing product!
Customer review from influenster.com
Thessa
This is the best eye cream so far. Tries so many brands.
Customer review from kiehls.com
Best eye cream
Best eye cream! My eye pigmentation is immediately brighter, rejuvenated, and healthier looking
Recommends this product
Customer review from bloomingdales.com
Product seems changed but still works
i recently purchased this eye cream again. i do agree with other comments about it seems the product has changed - it seems more watery than before even though the product i got did not have the separation some mentioned. I loved this eye cream before and so far, after 3 nights, still like it a lot. it seems help me reducing the puffiness of the under the eye bags.
Recommends this product
Customer review from kiehls.com