HP15.6" Touchscreen Laptop Intel Core i5-1334U 12GB RAM Intel Iris Xe Graphics 512GB SSD Storage - Natural Silver
Product details
Web ID: 23539429Power Cord falls out easily
So far, it's a great laptop. Though the screen size is the same as my previous HP laptop, everything is much bigger. Resolution makes a difference. Not a fan of the Power Button placement. Too easy to accidently hit it. Has the same flimsy base as my last HP laptop (last 1.5 yrs before the base started to crack in several places) but this one has a stronger piece on the very bottom so I hope that means it won't crack like that last one. My only big complaint is that the power cord loosens or falls out easily. I don't always realize it before my laptop goes to battery saver mode and then I find out. Sometimes it's barely loose but running on battery. Just touching it will make it go back to charging. It's only a couple weeks old and I really hope it will last longer than the previous HP that made it to just under 2 years. But with this power cord issue, I'm not sure. HP wanted my opinion - so here it is.
Recommends this product
Customer review from hp.com
Worst experience with HP
Worst HP product and delivery. Laptop is not getting started after opening box and no one is available to support.
Customer review from store.hp.com
its kk
delivery late
Customer review from store.hp.com
Very good
Thank you for your support
Customer review from store.hp.com
No one assisted to resolve issues even after 1 month and 3 days citing internal issues of HP
After sales
Customer review from store.hp.com
Value for money
This was bought whilst on offer, so was fantastic value. Very fast start up, great display and fast enough for general home use. Could have done with some sort of details of what some of the keyboard icons mean. Still have not figured out how the camera shutter works. Minor issue though. Still a good value for money laptop.
Customer review from hp.com
Perfect for general computer use
Happy with the product. Replacing my Pavilion from 2012. Most noticeable: the difference on weight, metal on the old pavilion replaced by plastic on this. However my needs have changed and I was looking for a cheaper option. No cd/dvd drive but I can get a good quality plugin at a good price. Seems well built and feels durable running the software at great pace. Screen not as good as the pavilion but I was well aware that costs would be cut. It’s perfect for my general computing needs and easily transportable. No complaints.
Recommends this product
Customer review from hp.com
Laptop purchase
Good support and guidance
Recommends this product
Customer review from store.hp.com