Macy's2-Pc. Set Diamond (1/6 ct. t.w.) Square Cluster Pendant Necklace & Matching Stud Earrings in Sterling Silver
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Web ID: 11455088Never Delivered and No Help From Customer Service
I am extremely disappointed with this purchase. This watch was supposed to be a Christmas gift, but it was never delivered to me. The delivery company marked it as delivered, however it was delivered to the wrong address. I contacted Macys immediately to report the issue and explained that the item was not delivered to my home. I even offered to provide a photo comparison of my front door versus the photo provided by the delivery company to prove the mistake. Macys declined to review or accept the photos and ultimately declined to help resolve the situation. This was meant to be a Christmas gift and the experience has been very frustrating and disappointing. Between the incorrect delivery and the lack of support from customer service, I am left without the item and without a solution. I would not recommend this product or the purchasing experience based on how this situation was handled.
So so
I wore them on a daily bases for a couple months. Then I got a different pair and started rotating them. Had it less than a year and the ear rings ended up breaking. They were nice before they broke.
Chain extremely thin
Bought two sets for my nieces and I feel the chains are too thin. Earring and pendant size are perfect as they are both young teens. We will switch out the chains for sturdiness.
Excelente
Excelente
Awesome set
Love this set. Very nice quality.
Perfect
Love them
I do not recommend
This set is made out of silver with super tiny diamonds. Diamonds are very cloudy. Earrings feel top-heavy but it could just be me. The necklace looks better than expected. But it’s made out of the same cloudy diamonds.
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback about the 2-Pc Set Diamond Square Cluster Pendant Necklace and Matching Stud Earrings. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Trust and believe beautiful
Beautiful look like the picture but better