The length is listed as 16 inches plus extender for approximately 18 inches. There is no extender. This necklace is 16 inches. Description is not accurate. I would not have purchased if I had an accurate description. Have to ship this back to the company. Macy's will not take it back at store.
Recommends this product
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Response from Macy's
2914 years ago
Dear Valued Customer,
Thank you for your interest in the 2028 14K Gold Dipped Pendant Necklace. We understand you are not satisfied with your selection. If you are still within the timeframe of the return policy, we will work with you for the return of this item to the vendor. Please log into your Macys account and go to your order history to generate the return label. We want you to be satisfied with your purchase.
Sincerely,
Macy’s Customer Service
Length in description is not accurate
The length is listed as 16 inches plus extender for approximately 18 inches. There is no extender. This necklace is 16 inches. Description is not accurate. I would not have purchased if I had an accurate description. Have to ship this back to the company. Macy's will not take it back at store.
Recommends this product
Response from Macy's
Dear Valued Customer, Thank you for your interest in the 2028 14K Gold Dipped Pendant Necklace. We understand you are not satisfied with your selection. If you are still within the timeframe of the return policy, we will work with you for the return of this item to the vendor. Please log into your Macys account and go to your order history to generate the return label. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service