Ella JayneAllergy-Free Dust Mite Free Mattress Protector, Twin
Product details
Web ID: 10102363197 reviewssorted by Newest
Do not purchase
Very cheap- they do not stay on mattress either, which then makes them non-hypoallergenic. End up wrinkling under the sheets and causing more issues than good. The material is very hard/firm. Hard to wash. Extremely poor quality. Since they do not hold shape they are useless for the intended use. I have different sizes as well, none of them work.
Needs more padding
I ordered this twin Mattress cover for a day bed in my den. My daughter sleeps on that daybed when she visits me. It fits fine but I was disappointed that it was so thin. It will be fine for its purpose but I was hoping it would give a little more padding and support for comfort.
Response from Macy's
Thank you for sharing your feedback with us! We are glad to hear that the protector fits your daybed well and will serve its purpose for your daughter's visits. We did want to clarify for you and future shoppers that this specific item is designed as a Mattress Protector rather than a Mattress Pad. Its primary goal is to provide a thin, breathable, and 'Allergy-Free' barrier against dust mites and spills without altering the feel of your mattress. If you are looking for added cushioning and support in the future, we recommend looking into our Ella Jayne Mattress Pads or Toppers, which are specifically engineered for extra comfort and loft. We appreciate your business!
Not good review
The bed cover quality is pretty bad. First time leave bas review.
Response from Macy's
Thank you for your feedback. We’re sorry to hear the mattress protector did not meet your expectations. This style is designed to provide lightweight protection against dust mites and allergens, which means it will feel thinner than a mattress pad or topper. Its purpose is protection, not added cushioning.
If you were looking for something thicker or more plush, a mattress pad may be a better fit for your needs. We appreciate you sharing your thoughts and giving our product a try.
I don’t have anything to review; still waiting
Still haven’t received it
Where is it?
I ordered it and it has not arrived.
Poor quality
Poor quality, came with a stain, dark spot. Washed, dried on delicate. Slept on it one night and can’t stand the feeling of it. Feels rough under the sheet. Going to return it. Purchased on Black Friday. Will try a different option.
Really works!
I barely put the pillow case on and my son dropped his apple juice all over my pillow and. It didn’t go through the pillow case! The pillow case itself feels a little rough so you have to put a pillow case on. The protection this pillow case gives is more than worth the price.
Recommends this product
Customer review from ellajayne.com
Do Not Purchase
Waste of money as the function of this mattress pad. The pad doesn't stay on any mattress size, therefore isn't holding its sole purpose of being allergy supportive. Ends up bunching up under sheets. Very hard/firm fabric. It doesn't even then work as a normal mattress pad. Total waste.
Response from Macy's
Thank you for your feedback. We are sorry to hear about your experience and would like to clarify that this product is a mattress protector, not a mattress pad. It is designed with a more structured fabric to create a high quality barrier against dust mites and allergens without adding bulk.
The fitted skirt is intended to secure the protector to the mattress to prevent shifting. If you are experiencing bunching, it may be due to the specific depth of your mattress as our protectors are designed to fit a range of mattress heights. For those seeking extra cushioning or a softer feel, we recommend our Ella Jayne mattress pads which are specifically engineered for loft and comfort. We would appreciate the opportunity to help you find a better fit for your needs.