Kiehl's Since 1851Powerful-Strength Dark Circle Reducing Vitamin C Eye Serum, 0.5-oz.
Product details
Web ID: 105236201,844 reviewssorted by Newest
WHAT HAS KIEHL DONE TO THIS PRODUCT
I have used this serum for a long time. I just opened a new box that I ordered from Macy's and it is AWFUL!! IT IS ORANGE! And it goes on orange when you put it around your eye. I immediately washed it off with a wash cloth and then couldn't get the stain out of the wash cloth. The product I used in the past had an orangish color out of the bottle but it didn't show up on your skin as orange. Anyway, I am very disappointed. And it's been over 30 days since I ordered so Macys won't let me return. I had no idea it was going to be so different from the previous bottles I've used. I can not recommend this product.
Response from Macy's
Hi there! Thank you for taking the time to share your feedback, and we are truly sorry to hear about your experience with your recent purchase of the Powerful-Strength Dark Circle Reducing Vitamin C Eye Serum. We completely understand your frustration—especially as a long-time user of this product. Pure Vitamin C (L-Ascorbic Acid) is a highly active ingredient that can naturally deepen in color over time or if exposed to light and air. However, the product should never leave a lasting orange stain on your skin or towels, and we want to ensure you receive a product that meets the quality standards you know and love. Even though Macy’s 30-day return window has passed, we would love the opportunity to make this right for you directly. Please reach out to our Customer Care team at 1-800-KIEHLS-1 (1-800-543-4571) or via our online contact form at kiehls.com/contact-us with your product batch code (located on the bottom of the package/bottle) and order details.
Bright Color
Brightens dark circles, probably due to color of product/cream, lightweight cream.
Customer review from kiehls.com
Irritation and Dryness
I experienced itchiness, irritation, and dryness after using the product for only a few days. I had to discontinue use.
Customer review from kiehls.com
Response from kiehls.com
Hello! We are sorry to hear about the experience you had with Powerful-Strength Dark Circle-Reducing Vitamin C Eye Serum. We would like to speak with you directly about it. Please give us a call @ 1-800-543-4572 M-F 9:00 am – 5:30 pm ET for assistance and provide the case #47404773. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.
Firms and Smooths
I can feel the tightening and firming under and along my crow's feet area when I use this product. I feel that there is a visible improvement of my under eye region when using this.
Customer review from kiehls.com
Reduces puffiness and fades the dark circles
Love the product; it has helped me reduce puffiness and dark circles.
Customer review from kiehls.com
Excellent product. Love the feel of product and and definately improves dark circles.
Recommends this product
Customer review from kiehls.co.uk
Great eye cream
I have been looking for an eye cream that helps reduce puffiness and dark circles, this does both.
Customer review from kiehls.com
Itchy eyes
Used this product for a few weeks before red skin and itchiness started on applied area. Stopped using for several weeks, under eyes slowly recovered. Decided to reapply and give it a second chance but same issues occurred again. Disappointed as this was an expensive buy.I have no problems with other Kiehl's products I use.
Customer review from kiehls.co.uk