Madison Park SignatureSplendor Cotton 6-Pc. Bath Towel Set
Product details
Web ID: 1057896645 reviewssorted by Newest
Towels
Does not look like color in picture. Grey looks almost white, not a light grey.
Response from Macy's
Dear Customer,
We appreciate you sharing your experience with the Madison Park Signature Splendor Cotton 6-Pc. Bath Towel Set.
We are sincerely sorry that the quality of your purchase was a disappointment. We completely understand the frustration of ordering what should be a "signature" luxury set, only to have it fall so far short of your expectations that you felt the need to return it the very next day. It is a major letdown when the value doesn't match the price tag, and we apologize for the inconvenience of the extra trip back to the store.
So heavy and thick, wish I never bought them
These are so thick, my washer and dryer cant even handle them. Not even soft or comfy. They are more like rugs. If I didn't already wash them, I would be returning them.
Response from Macy's
Dear Customer, thank you for your feedback. We’re sorry to hear that the Madison Park Signature Splendor Cotton 6-Pc. Bath Towel Set did not meet your expectations. This set is designed with thick, highly absorbent cotton to provide a plush, spa-like feel; however, we understand that the heavier weight and texture may not be ideal for all washers, dryers, or personal preferences. For further assistance with your return, we kindly recommend contacting Macy's Customer Service directly at 888-822-6229.
Disappointed
We bought two sets of these towels. One of the towels literally fell apart at the seams after the first washing. We returned it and order another set. A hand towel fell apart at the seams in that set after the second washing. At this price point you would expect a higher level of quality. These are extremely disappointing. I would strongly recommend against buying these. There are much better options at more reasonable prices.
Response from Macy's
Dear Customer,
We are truly sorry and highly concerned to hear about the devastating quality issues you have experienced with the Madison Park Signature Splendor Cotton 6-Pc. Bath Towel Set.
We certainly understand your immense frustration that, after purchasing two sets, you repeatedly had towels literally fall apart at the seams after only the first or second washing. This rapid deterioration in quality is completely unacceptable, especially given the price point of these towels. We sincerely apologize that this product failed to meet basic standards of durability and led to such an extremely disappointing experience.
Thank you for providing this candid feedback on the poor construction and quality control. We hope you can secure a refund and find a set of bath towels that offers the higher level of quality and lasting value you deserve.
Got towels???
The most plush towels I’ve ever used. Super absorbent and luxurious.
Love these Towel sets!
Excellent high quality towels ! Recipient was very pleased!!
Recommends this product
Pass
Thought these would be plush and luxurious, long lasting towels. Especially due to the cost. Hate them. Much too thick. Who would think that’s possible. But I cannot even grasp in my hand to dry off. They are too stiff and thick to use. Also way too much lint. 2 stars because the color is nice. That’s the only positive. Going to donate them.
Response from Macy's
Dear Customer, we’re sorry to hear the Madison Park Signature Splendor Cotton 6-Piece Bath Towel Set did not meet your expectations. While these towels are designed to be thick and plush for a spa-like feel, we understand that the density may feel too heavy or stiff for some preferences, especially when drying. Lint shedding can also occur during the first several washes, though it typically lessens over time. We truly appreciate your feedback.
Anonymous
Great quality
Bath towels
Way to thick, heavy, non absorbent. Had to return.
Response from Macy's
Dear Customer, thank you for your feedback. We’re sorry to hear that the towel set felt too thick and heavy for your preference and that it didn’t meet your expectations. The Madison Park Signature Splendor Cotton 6‑Pc. Bath Towel Set is designed with 100% cotton and a high-density, heavyweight construction to create a plush, spa-like feel and a soft hand texture. We appreciate you taking the time to share your experience. Your feedback is very valuable and will be shared with our team to help us improve our products.