Ultra Repair Face Moisturizer, 1.7-oz.
Product details
Web ID: 10931304Changed the formula
I'm so upset they changed the formula. Like others have mentioned, it's now a weird beige color instead of white, it has a thinner/runnier consistency, and it smells terrible. They totally changed what used to be my staple moisturizer. So disappointing that after years I have to find a new moisturizer.
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
This issue has been successfully resolved with cakerbee. There has been no formula change. Thank you!
The color is beige not white.
The same moisturizer I have been using was white and the new one I purchased was a beige color. Is something wrong with it?
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
We’re so sorry to hear about your experience with our Ultra Repair Face Moisturizer! If you could reach out to us at customerservice@firstaidbeauty.com, we’d like to hear more about your experience and have our Product Specialist Team follow up with you as well.
Amonia!
My new bottle of ultra repair moisturizer smells strongly of amonia....why?
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
We’re so sorry to hear about your experience with the Ultra Repair Face Moisturizer! If you could reach out to us at customerservice@firstaidbeauty.com, we’d like to hear more about your experience and have our Product Specialist Team follow up with you as well.
“I have something for that…”
Sensitive sin but I have no worries with the FAB line. This facial moisturizer Worker’s no matter what my skin is up to! This line of products are never a let down!
Recommends this product
Toxic, not for sensitive skin
Used this product since 2020 due to my sensitive skin. Last two times I bought this product had a very off putting toxic smell, almost like a Lysol or alcohol odor. Color used to be white now it’s grey… it now burns my skin and is unbearable to use. Lost a loyal customer of 5+ years. It’s false advertisement now. Come to find out the ingredients have been switched. This company will be hearing from my attorney.
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
We're sorry to hear about your experience with the Ultra Repair Face Moisturizer. The formula has not changed, but we'd appreciate it if you could reach out to us at customerservice@firstaidbeauty.com so we can gather more information regarding your experience and assist further.
Disappointed
Im so disappointed... I used to love this moisturizer. I mean this was THE moisturizer I would always run back to. But the last two times I bought it (from separate locations), it smells so off, the color is off and it leaves a tacky feeling. And all followed by irritation. I don't know what is happening or they just changed the formula but I'm so sad.
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
We’re so sorry to hear about your experience with our Ultra Repair Face Moisturizer! We want to assure you that we have not changed the formula. If you could reach out to us at customerservice@firstaidbeauty.com, we’d like to hear more about your experience and have our Product Specialist Team follow up with you as well.
Light weight, deep moisture, no scent
This came in a fab fit fun box and I'm so glad it did. It beats all the expensive moisturizers I used to use. No scent. Light, fresh, and deeply moisturizing. Love, love, love
Recommends this product
Customer review from firstaidbeauty.com
Happy with my purchase.
Good product!
Recommends this product
Customer review from bloomingdales.com