Epic Wear Liner Stick Long-Lasting Eyeliner Pencil
Product details
Web ID: 110964411,441 reviews
Can’t advance product
Can not advance product in tube. The previous question about this was not answered by company but company gave instructions on how to sharpen instead. I love the color and ease of application but now useless after 5 applications.
Customer review from NYX Professional Makeup
Response from NYX Professional Makeup
Hey! Thanks for sharing your feedback on our Epic Wear Waterproof Eyeliner Stick. This eye pencil does not advance up, as it is designed to be sharpened. You can sharpen it using our Double Pencil Sharpener or any cosmetic-grade sharpener to keep your liner on point! If you're looking for a mechanical eyeliner option, we invite you to check out our Vivid Rich Mechanical Pencil. We hope this helps you slay your looks!
Breaks Easily
This product breaks off every time I use it. I love the colors and once I actually get the pencil to work, it's gorgeous on.
Customer review from NYX Professional Makeup
Response from NYX Professional Makeup
Hello Audacious1! We are so delighted to hear that you love the vibrant colors of our Epic Wear Waterproof Eyeliner Stick and that you find the look "gorgeous" once you apply it! It's wonderful to know that the shades resonate with your creative vision. However, we are truly sorry to learn that you're experiencing breakage every time you use the product. That is certainly not the seamless application experience we want for you. Our Epic Wear Eyeliner Sticks are formulated to deliver intense, waterproof color with a creamy glide for precise application and exceptional longevity. This can sometimes mean the core of the pencil is quite soft to achieve that smooth, rich color payoff and easy application. To help prevent breakage, we often suggest twisting up only a very small amount of product at a time—just enough to apply—and using a light hand, as the creamy texture doesn't require much pressure. We truly appreciate you bringing this to our attention, as your detailed feedback is incredibly valuable to us in our continuous efforts to refine and improve our products.
Great, once I found out I could sharpen ir
Thanks Kat2025 you solved the mystery of how to sharpen this eyeliner stick. Who knew you could use a regular eyeliner sharpener on this plastic stick!!!
Recommends this product
Customer review from NYX Professional Makeup
SHARPEN WITH A EYELINER PENCIL SHARPENER!!
I think NYX should send me free eyeline for life, I am about to post this everywhere! I loooove this eyeliner...the colors are beautiful, it goes on smoothly, and it stays on! I was aggravated that it didn't twist to move the pencil up, so thought I had to buy a new one way too often. Then I read some tiny print somewhere that said you can use an eyeliner sharpener...on the plastic. i tried it and it WORKS! NYX PLEASE post this everywhere in big bold type!!
Recommends this product
Customer review from NYX Professional Makeup
THIS IS AN AWFUL DESIGN AND A WASTE OF MONEY
What a waste of money! i WISH i had read the reviews before buying. Itt cannot be sharpened, contrary to what the NYX people write. Who in the world designed this pencil??? I hope I can find my receipt, so I can return it.
Customer review from NYX Professional Makeup
Response from NYX Professional Makeup
Hi there! Thank you for reaching out about our Epic Wear Waterproof Eyeliner Stick. We're truly sorry to hear about your frustrating experience with our pencil and the sharpening issue. We understand your disappointment and apologize that it felt like a waste of money. We recommend using a cosmetic sharpener, as some of our pencils require a specific type.
Did not like not user friendly
This is the worst eyeliner i have ever used and the most expensive. After a couple of uses there is no point and it is very hard to sharpen. . also was not easy to figure out how to sharpen With all the complaints you would think the company would offer a coupon for something else. I will not buy again and will not reccommend
Customer review from NYX Professional Makeup
Response from NYX Professional Makeup
Hi rearea. Despite the plastic-coated appearance of the Epic Wear Waterproof Eyeliner Stick, it can be sharpened with a cosmetic sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps! We are sorry for the inconvenience. xoxo
Great until you need to sharpen
Colors are beautiful but the tip broke off and they don't sharpen properly. If there is a special sharpener for these it should be so indicated. Disappointed is an understatement.
Customer review from NYX Professional Makeup
Response from NYX Professional Makeup
Hi there! Thank you for reaching out about our Epic Wear Waterproof Eyeliner Stick. We're so sorry to hear about your frustrating experience with the tips breaking and sharpening issues! While we're thrilled you find the colors beautiful, we completely understand your disappointment. We're always working to improve, and your feedback regarding sharpening is incredibly valuable to us.
I like it
Creamy, smooth and PIGMENTED on my dark skin. It’s Joy always easy finding products that actually show up on dark skin so it’s nice that this brand is trying to change that.
Customer review from NYX Professional Makeup