Kiehl's Since 1851Super Multi-Corrective Anti-Aging Cream for Face and Neck, 2.5-oz.
Product details
Web ID: 117961221,891 reviewssorted by Newest
my fav cream so far
super silky and leaves skin hydrated. i see the difference in my skin. great for under make up.
Customer review from kiehls.com
Bought the wrong product
I am a loyal customer of your super multi corrective anti aging cream but i always buy the one with SPF 30. I thought i was doing so again, having done a search for it on google and being taken to the kiel’s page for it. I was surprised and saddened to receive the one without sunscreen. Please make the product packaging for these twio items more differentiated!
Customer review from kiehls.com
Response from kiehls.com
Hi there! Thank you so much for sharing your feedback with us, and most importantly, thank you for your wonderful loyalty to our Super Multi-Corrective Cream. We are so sincerely sorry for the disappointment and surprise of receiving the non-sunscreen version of your favorite moisturizer. We want to make sure you have the exact daily protection you need on your vanity. Please reach out to our Customer Care team directly at 1-800-543-4572 Mon - Fri 10am-7pm EST with your order details. We would be absolutely delighted to arrange a complimentary replacement to send you your beloved Super Multi-Corrective Cream SPF 30 or process a full refund. We also invite you to experience our complimentary virtual consultations! You can connect face-to-face with one of our expert Kiehl's Skin Pros to receive personalized skincare advice and a customized routine by visiting us at https://www.kiehls.com/skincare-services.html#tab=online. Thank you for helping us grow and improve. We look forward to taking care of this for you!
Empty bottle
I love this product but this time I received an empty bottle. I can't submit a return because I threw the box but I won't be buying this again from Macy's
Recommends this product
Received an empty bottle
I received an empty bottle this time. Very disappointed it ran out after two or three pumps and I had already thrown the box away. Won't be buying this from Macy's anymore.
Expired products received two times in a row
I ordered Kiehl’s items from Macy’s online during their 7-Day Beauty Sale and later found that several items appeared to be expired based on the batch codes. Customer service was helpful and refunded me, so I reordered the same items at the sale price. Unfortunately, the replacement items also appeared to be expired. I went to a Macy’s store to return them, and although I did receive a refund, the in-store experience was very disappointing. The associate told me I received old products because I bought them at 50% off, which made me feel as if customers who buy sale items should expect expired or outdated products. I would not have purchased these items at any price if I had known they were expired. Macy’s did not clearly state online that the products were discontinued, old, or expired. This experience was very frustrating and has changed how I feel about shopping for beauty products at Macy’s.
Great product
Great night time moisturizer. Leaves my skin feeling moisturized.
Customer review from kiehls.com
Velvety texture and moisturizing
It has a velvety texture and great absorption. My face always feels so moisturized even in the morning
Customer review from kiehls.com
Red/dry skin rash on face and neck
Tried in my neck first to hopefully help with tech neck and a rash formed on my neck, read online that necks have sensitive thin skin so figured I would also give my face a try but it also causes me to break out in a red rash that looks like I got an burn. My face is now flaky and extremely dry. Would not recommend as it’s a strong cream
Customer review from kiehls.com
Response from kiehls.com
Hello Christine15885325! We are very sorry to hear about your experience with our Super Multi-Corrective Anti-Aging Cream for Face & Neck. We would like to speak to you directly about this. Please contact us at 800-KIEHLS-2 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #47666198. We look forward to speaking with you!