Brilliance 10-Pc. Glass Food Storage Container Set
Product details
Web ID: 12573988premature lid failure
This product is well made in general. sometime certain lid does not fit (too large) over the container, most importantly the lids fail prematurely (the plastic seal lever breaks or lid cracking), making the entire unit not useable as it was intended.
Customer review from Rubbermaid.com
Response from Rubbermaid.com
Hi Reviewer in Seattle, We appreciate you taking the time to review the Rubbermaid 8.0C LG BRLNC GLASS 2PK. We apologize that the product has not met your expectations. We have a highly dedicated team of Consumer Service Specialists readily available to assist with your product needs. For assistance and warranty information, don't hesitate to contact the Rubbermaid Consumer Care at 888-895-2110, 9:00 am to 5:00 pm EST, Monday through Friday.
If only there were replacement lids!
About a year ago, we replaced our entire Tupperware set with these Rubbermaid Brilliance storage containers. For the first six months we were thrilled with them— singing their praises to everyone who would listen. They stack very well, the lids are interchangeable with different sizes of containers, there are glass and plastic options, there are many great sizes. We use them all the time. About six months after we bought them, though, we started noticing cracks in the lids. And not just one of the lids— it started happening to essentially all of them. No big deal, we thought, we’ll just buy some replacement lids. Easy, right? Well, it turns out they don’t make replacement lids, which is hard to fathom. If they did this would be a five star review. I’m just posting in the hopes that enough people comment that Rubbermaid will start making replacements available because otherwise these containers are great. A cheer s it is, we’re looking to replace the whole lot again with a different brand. And we’re warning everyone who will listen, too.
Customer review from Rubbermaid.com
Response from Rubbermaid.com
Hi Nhand, thank you for sharing your review of the 2 pack 8 cup Brilliance glass containers. We appreciate your feedback.
Lids SMELL HORRIBLE!!!
I purchased the glass containers as a way to be more sustainable. However, the lids are plastic and retain a GROSS smell despite numerous attempts to clean with vinegar/ baking soda & lemon juice. I DO NOT RECOMMEND this product until the company finds a solution for the lids GROSS smell!!! FYI…the smell is of rancid tuna -I’m a vegan & don’t eat seafood nor have seafood products in my home. The rubber breaks down
Customer review from Rubbermaid.com
Response from Rubbermaid.com
Hi zwilson, thanks so much for sharing your review of the Brilliance™ Glass Food Storage Container Set. We apologize that you had a negative experience with your product. For assistance, contact our Consumer Care team by phone. Our team is available Monday-Friday 9:00-5:00 EST at 888-895-2110.
Like it, but…
Bought this a while back but have only used it twice. Shattered today while I was washing it. I do like the product but have concerns about the glass integrity.
Customer review from Rubbermaid.com
Response from Rubbermaid.com
Hi rlshaw, thanks so much for sharing your review of the Brilliance glass 8.0 cup container. We apologize that you had a negative experience with your product. For assistance, contact our Consumer Care team by phone. Our team is available Monday-Friday 9:00-5:00 EST at 888-895-2110.
Do not buy!
I bought this product last month ago for a project. I just pulled it out to use it for the first time and one corner of the gasket on the lid looks like it has been worn down and has a hole in it. I've not even had the opportunity to use it. This wearing and hole are getting worse with each time the lid is closed and tiny bits of rubber are rubbing off into the food. This is disappointing after reading and trusting so many good reviews.
Customer review from Rubbermaid.com
Response from Rubbermaid.com
Hello, thanks so much for sharing your review of the 8.0C LG Brilliance Glass 2PK. We apologize that you had a negative experience with your product. For assistance, contact our Consumer Care team by phone. Our team is available Monday-Friday 9:00-5:00 EST at 888-895-2110.
Bracking piece
Miss the side piece can’t close
Not over safe.
They say they are over safe while warming up some left overs from Passover the glass container shattered all over the oven. Don’t get these and risk it happening to you.
Customer review from Rubbermaid.com
Response from Rubbermaid.com
Hello, thanks so much for sharing your review of the Brilliance™ Glass Food Storage Container Set. We apologize that you had a negative experience with your product. For assistance, contact our Consumer Care team by phone. Our team is available Monday-Friday 9:00-5:00 EST at 888-895-2110.
Great container, crappy lid.
I have 2 Brilliance glass containers and I generally love them. But the reviews are right, that the lids are more fragile. I recently went to gently pull the lid off, after I unlatched the sides, and the corner tab cracked and broke clean off, cracking into the rest of the lid. So I can’t use it because it won’t be sealed with that crack. It’s like the gasket seal works too good, and the plastic corner tabs can’t handle it when even gently pulling it away. At least the container itself is good to use as a baking dish. But very disappointed that the lids aren’t great.
Recommends this product
Customer review from Rubbermaid.com