Product details
Web ID: 1303312021 reviewssorted by Newest
Incomplete order unrectified
Macy’s shipped this item to me and when I received it, the box had very obviously been tampered with and the diffuser sticks were missing and also missing was another very expensive candle that I ordered. I immediately phoned Macy’s customer service and was told that I would receive a replacement order. After 2 days, I received a notice from Macy’s that the Diffuser item was no longer in stock. So now I’m left with a diffuser with no sticks to diffuse.
GREAT PRODUCT
LOVE THIS FRAGRANCE
Recommends this product
Smell Stopping Scent for the Home
Been using this fragrance for years to warm up my home …
Recommends this product
Customer review from bloomingdales.com
Missing Reed Sticks in Online Order
I ordered a Jo Malone diffuser from Macy’s online, but it arrived without the reed sticks. Without the reed sticks, the diffuser is completely unusable. For a premium-priced product, this was very disappointing. I expected better quality control from both Macy’s and Jo Malone. I hope Macy’s can send the missing reed sticks as soon as possible.
The 10 reeds was missing from the product
The new set of 10 reeds was missing from the product. I tried contacting customer service through live chat, but the connection kept dropping and no one followed up or resolved the issue promptly. Please send the missing reeds as soon as possible.
So cute
So cute
Recommends this product
Customer review from bloomingdales.com
Great scent
Love this scent so when it was on sale I stocked up!
Recommends this product
Customer review from bloomingdales.com
Spectacular
Spectacular. Not much more I can say. Exactly what it must be - strong and distinctive.
Recommends this product
Customer review from Jo Malone US EN