72 reviewssorted by Newest
Serta Electric King Plush Blanket
Blanket lightweight, feels nice, but one side doesn't heat up. This will be returned
Response from Macy's
Hi there, thank you for taking the time to review your heated mattress. We are sorry that your product is not performing as intended! If you would like to keep this product, what you are describing does not sound normal. We highly recommend reaching out to our licensee partners and filing a warranty claim so you can get some assistance as soon as possible! All of our Heated Mattress Products are manufactured by our licensee, JLA Home. Please contact them directly for product information and warranty assistance at Jlacs@jlahome.com or via phone at 866-456-8852. We hope this helps!
HELP!!
I am dissatisfied with blanket. It stretches and slides on my bed. I wish to return.
Response from Macy's
Hi there, thank you so much for taking the time to review your electric blanket, your feedback is very important to us. We are sorry to hear that the blanket is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
Best, Cozy Heating Blanket
I love this heating blanket, it's very cozy even on the 1 setting! The setup and controller is very intuitive and easy to use. The timer works perfectly too. This is just what we wanted in a blanket, we're very happy with this.
Recommends this product
Not delivered!!!
My Serra electric blanket has not been delivered yet.
Response from Macy's
Hi there, thank you for taking the time to provide your feedback about your order. We are sorry to hear it has not delivered. For shipping and delivery updates please reach out to your original retailer who should be able to offer more assistance. We hope this helps!
Warm Serta Blanket
This cold snowy weather I had to take Macy’s up on the beautiful sale again! A beautiful treat to give yourself. It’s so soft and warm. I put it on so easy to do. Then the right number for me, that was number six. I loved the beautiful light silver it was perfect with my white comforter. I slept all night. Easy to turn it down or off if you like.
Warm
This thing is so pretty and it’s warm without being plugged in. It feels nice and cozy. It is a bit cumbersome as it seems like cords are everywhere when plugged in. However the heat is nice. I put it over my husband and he fell right asleep
Customer review from influenster.com
COZY & TOASTY
Easy to use features, love the shut off timer (ranging from 1hr-12). Lots of heat settings to choose from (1-10), I found 5 or 6 cozy in my colder basement. Queen size is perfect for 2 people and I like that it allows each of us to choose our own settings. Thin, but plush which is nice for storing and washing (says machine washable on gentle cycle in warm water after removing cords).
Customer review from influenster.com
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Lightweight but Noisy Control
This is a lightweight electric blanket, did I leave my duvet cover on top of. My criticism of the blanket would be that, the controls do not stay lit after you’ve turned it on. Therefore, you don’t see whether the blanket is on or at what temperature it is set during the night without clicking the button. The buttons are not silent as previous electric blankets have been. They make a loud click, and if you’re sleeping partner is susceptible to any noise it will wake them up. Otherwise, I like the blanket and the color/a minty green.
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Recommends this product