Ice-Cream Maker Attachment, KSMICM
Product details
Web ID: 14085113Cracked!
bowl cracked less than a year and only a handful of uses...now it is worthless
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear cmoneymillz, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with. Thank you. Review Team
Simple but impressive
This is the first ice cream maker I’ve owned so I wasn’t sure what to expect or how it worked. After watching a few videos and reviews I decided to make the leap and I am glad I did. Everything is well made as expected and works perfectly. We have made a couple of batches already and I can’t wait to try more recipes. My only suggestion is it should come with a few recipes to help get you started!
Recommends this product
Customer review from kitchenaid.com.au
SO fun!
Bought this alongside my tilt head mixer. I really love the process of getting the ice-cream mixture ready and seeing it churn - the novelty of it hasn't worn off yet, and don't think it will anytime soon! The product itself is easy to use. I would recommend having your freezer on the coldest setting and letting it freeze for 24 hours, as I did one batch where the bowl was not cold enough so have learnt my lesson the hard way. Super fun product and will produce fantastic results!
Recommends this product
Customer review from kitchenaid.com.au
Plastic drive Assembly broke
The drive assembly broke on the third use. I tried searching the site for a replacement part but no luck. Then I looked through the reviews and it looks like this is a common problem./
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Andrea123, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with. Thank you. Review Team
Great Quality
This ice cream maker has been used twice a week for 2 years. It has held up and is still going strong. Hardly any signs of wearing
Recommends this product
Customer review from kitchenaid.com
Amazing
We love the ice cream bowl! Works a treat and super quick too! The kids love it too! It will certainly get a work out over summer
Recommends this product
Customer review from kitchenaid.com.au
Cracked
Received this as a Christmas gift 2024, made about 2 dozen rounds of coconut milk ice cream over the course of those 6 months and after handwashing and leaving out to dry last night, the outside cracked somehow and leaked the inside freeze material all over the place.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Kman, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Ice Cream Maker Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 351536132 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Love it!
I bought this a month or two ago with the hopes of making a new ice cream flavour every week. This attachment works perfectly and I have followed through with the weekly new flavours so far. Very easy to use.
Recommends this product
Customer review from kitchenaid.com.au