30 reviewssorted by Newest
Quality headset
I’ve always regarded JBL speakers as a premium product so I bought this headset not expecting the same since it’s a different design entirely. However I have been impressed by the sound quality and therefore rate this 5 star. Battery life is long lasting as well.
Customer review from jbl.com
Not bought still reviewed
Good Product, am able to write review even if I have not bought the product
Customer review from jbl.com
Great sound control
I bought this for my husband so that he can play his video games while I work on digital content - excellent noise cancellation and surround-sound like effects. We highly recommend!
Customer review from jbl.com
It can be a complete waste of money.
It doesn't work with quantum engine feature for my computer running windows 10 64 bits, it means no surround effect. It works only with stereo mode. Searching on the internet it seems a lot of users face similar issues. Is unbelievable that JBL doesn't have full compatibility with windows systems. It should be warned in the product box and web page description (with big red words: IT CAN WORK OR NOT IN WINDOWS). I feel really disappointed. To me, it was a complete waste of money.
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. We're here to help with your JBL Quantum 350 Wireless. To use the headphones with your Windows PC, make sure they are connected via the 2.4G USB wireless dongle in order to link them to the JBL QuantumENGINE. If you need further assistance, please contact us.
I was very unsatisfied with this product sound was horrible
Customer review from jbl.com
Response from jbl.com
We appreciate your time in providing your feedback. We understand that our JBL Quantum 350 didn't meet your expectations. We'd like to work with you directly if you have issue with the unit. For more help, please contact our customer support.
It only connects to things with a USB. Pretty lame and pointless to not have Bluetooth
Customer review from jbl.com
Response from jbl.com
We appreciate your feedback. Our JBL Quantum 350 Wireless headphones utilize a 2.4GHz connection ensuring broad compatibility, extended range, and effective signal penetration for an enhanced wireless experience. On the other hand, for Bluetooth-enabled flexibility, you can consider our JBL Quantum 800 and 810 headphones.
Missing information
Doesn’t say how far you can walk with them on without losing connection
Customer review from jbl.com
Response from jbl.com
Thanks for your inquiry. The wireless range is about 10 meters away from the dongle. Please make sure that it's away from any USB 3.0 device to avoid sound quality degradation.
Christmas
I bought these for my grandson for Christmas so as yet not able to give a review. However I will say that the headset was at a good price and I believe the JBL are are excellent products
Customer review from jbl.com