CuisinartCOH-600 Chimenea Steel Propane Outdoor Fire Pit
Product details
Web ID: 1579685415 reviewssorted by Newest
Hearthstone align to be able to put the screws in
I do not recommend this product. I tried to put it together but Parts don't align very well to even screw it together. called and left messages multiple times and no calls back .
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear about the difficulty you experienced during assembly and the trouble reaching support, and we appreciate you bringing this to our attention. If parts are not aligning, we recommend laying all components on a flat surface, loosely starting all screws before tightening, and verifying that each panel is oriented correctly per the manual to help improve alignment. Our Consumer Assistance Center would be happy to assist further and ensure you get the help you need—please call 1-800-726-0190 and reference ticket #8901019267. Your feedback is extremely valuable in helping us improve future products and service, and we sincerely thank you for sharing your experience.
Love it but no longer ignites
I adore this fire pit but after a couple of years with only light use, the igniter no longer works. I can’t seem to find a replacement part for it. I have kept the cover on it. I’m not quite sure why the igniter has gone bad but it has been a couple years. I wouldn’t mind replacing the igniter but will not be buying another if I can’t get replacement parts to extend the life of the product. For the price of this fire pit, I expect it to last more than just a couple years.
Customer review from cuisinart.com
was given as gift for my birthday. Took over 3 hours to assemble. the instruction illustration could be vague . An assembly video would be very helpful. The SS screw through P is not l0ng enough for the wing nut so i had to go to the hardware store to get a longer one
Customer review from cuisinart.com
Happy with fire pit once assembled
Bought as a Christmas present for a townhouse backyard. The Cuisinart fire pit provides safety features when kids are around, plenty of heat and entertainment without being too big. It was a real pain to assemble and accommodations had to be made to complete finishing the pit, not all pieces lined up properly..
Defective
It was defective, which was a big disappointment as it took quite a while to get it assembled but it looked great when finished. Unfortunately, after calling Cuisinart, I was told that the replacement part was not available and to return it. To their credit, Macy's did accept the return without issue but in terms of the product, cannot give it a high rating.
Great for chilly nights.
I’ve never had a propane fire pit before but thought I would try one. This is perfect for those chilly nights when you want to sit outside and relax under the stars. I like the feature if it tips over it automatically shuts off. I was a little intimidated by the big box but it wasn’t too hard to put together. I will definitely enjoy using this more often. After busy days at work it’s nice to relax.
Recommends this product
Customer review from cuisinart.com
Beautiful!
This fire pit is a perfect addition to any backyard. The look is absolutely gorgeous and it provides a fair amount of heat as well which makes it perfect for chilly nights outside in the spring or fall.
Recommends this product
Customer review from cuisinart.com
Difficult to build/ flimsy quality
As others stated, this is very difficult to assemble. Quality is also very flimsy for the price. Once assembled it looks cool and does what it’s supposed to do (so far) I’m worried that it seems really flimsy for an “outdoor” product. I feel like it may not stand the test of time.
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear that the Chimenea Propane Fire Pit did not fully meet your expectations. We understand that a lengthy assembly process and concerns about sturdiness can be frustrating, especially for an outdoor product, though we're glad to hear that it looks great and is performing as intended. To help maximize stability and longevity, we recommend ensuring all hardware is fully tightened and covering or storing the unit when not in use, particularly during harsh weather conditions. Thank you for sharing your experience—feedback from consumers like you helps us evaluate product design and durability and informs future improvements.