JBLEndurance Peak 3 True Wireless Waterproof Sports In Ear Headphones
Product details
Web ID: 16193061192 reviewssorted by Newest
They are good but one of the ear buds makes a crackling noise when ambient aware.
Customer review from jbl.com
Not what I expected
Purchased a few weeks ago in hopes of upgrading from my old JBL earbuds. Sound quality is not good. Sounds very windy like a seashell when not on am active call or listening to music. Have to force the further into ear to hear the music or call better and to eliminate the windy/ocean sound. The fit is very uncomfortable. I've tried all the sizes that came in the box, no luck. Falls out of my ear will sitting doing nothing at all.
Customer review from jbl.com
Response from jbl.com
We appreciate your feedback on our JBL Endurance Peak 3. We understand that the sound quality of this product didn't exceed your expectations. We value your input in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.
just bad design
pretty uncomfortable and touch buttons on headphones are a big no for me at this point. they trigger on anything except your finger so even if you disable the control so your not constantly having your music turned off you still hear constant beeping from the "button" getting activated and then the system constantly going off about google assistant for whatever reason
Customer review from jbl.com
Response from jbl.com
Thanks for your question. We would like to work with you directly to address the issue with your JBL Endurance Peak 3 and provide troubleshooting steps that might help isolate the problem. Please contact us here https://support.jbl.com/us/en/#contact
Ok but not great
I bought this about ten months ago and after about 5-6 months the sound volume dropped to a level I could hardly even hear the music. I contacted support originally and they told me to reset the system which didn't work. They since have told me they will attempt to repair them as per their warranty which is helpful, but I cant imagine me using them much. You cant accept a call for them as the person will hardly hear you. If you go on long runs, the plastic in the ear can start to hurt despite the rubber. So not bad for gym use or short runs (provided they work) but not great. However company have been great, shame about the quality of product, meaning I may go looking at alternatives!
Customer review from jbl.com
Response from jbl.com
Thank you for your feedback and your reply in case 19610285
Right earbud has low volume
I bought this only a couple of months ago, and the right earbud is always at a low volume. So when I have both in, it's just biased to the left. I've tried everything for the last 2 weeks, cleaning, resetting, etc. Nothing works, really disappointed.
Customer review from jbl.com
Response from jbl.com
Call us now at: +44 161 222 3325 Monday - Friday: 08.00-17.00 Saturday - Sunday: 09:00-15:00
Left Ear Piece is a DOG
Have had for just on a year, they just went outside of their warranty period before fulling clapping out. The left ear piece has had issues with charging from about 6mths however has been manageable with frequent cleaning of the charging connections however they are now a little corroded and no longer charging. I forever get a 'Battery is Low' when i put the left ear bud in. The plastic coverings also twist off each time you put them in your ear. They are very good sound quality and i dont find them irritating my ears on my runs however for the longevity of headphones i wouldnt recommend as i only got a year out of them.
Customer review from jbl.com
Response from jbl.com
We appreciate your feedback on our JJBL Endurance Peak 3. We'd like to get more information to check your options. Please contact our customer support.
Quit working
I have bought 2 pairs of these. In both pairs, the right earbud quit charging and now won’t work. They both quit within a year.
Customer review from jbl.com
Response from jbl.com
Thank you for your feedback. This is not what we want you to experienced with our JBL Endurance Peak 3. With TWS ear buds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. If this does not resolve the issue, feel free to contact our customer support for further assistance. https://support.jbl.com/us/en/#contact Here is also the link of the detailed instructions for cleaning: https://support.jbl.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html
Great product
These were definitely worth the investment. Great quality, fits in my ears perfectly. I love that the case they come in charges them. The headphones and case both carry a charge for a long time.
Customer review from jbl.com