JBLLive Pro 2 TWS In-Ear True Wireless Noise Cancelling Earbuds
Product details
Web ID: 16193067169 reviewssorted by Newest
Good product
I bought this a few weeks ago and I’m glad I caught them on sale. I am satisfied with how they sound and how they fit in my ears. And I really like the silver color. Definitely worth it for the price.
Customer review from jbl.com
JBL deliver once again!
As usual with all my JBL products so far, these earbuds are amazing! The only thing missing in my opinion, is a way to turn them off on demand. Other than that, the sound quality and comfort is fantastic.
Customer review from jbl.com
Catastrophic Failure in Design
DO NOT BUY PINK UNLESS YOU INTEND ONLY FOR INDOOR USE!!! I have tried using two different pairs of the pink JBL Live pro 2 TWS and both pairs had the same issue: Whenever sunlight hits the headphone touch sensor (left or right), they start beeping incessantly. It happens when I am walking down the street in my neighborhood trying to talk on the phone, or downtown when the sun gleams between buildings, it happens even if I put painters tape over the metallic touchpad, when it's cold, warm, and/or windy, and it even happens when I have gestures turned off through the app. My partner has the same pair in a different color and does not have this issue. How is it possible to design a headphone that can't be used outside unless there is absolutely no sun?
Customer review from jbl.com
Response from jbl.com
We appreciate your feedback. We understand your thoughts about the color potentially contributing to the issue. However, based on our experience, it's more likely that environmental factors, such as extreme temperatures, are affecting the internal components. Although the unit's color may play a minor role in heat absorption, the most effective way to mitigate this would be to minimize exposure to direct sunlight and extreme temperatures. For example, if you experience this issue, try moving the unit to a shady location to see if the problem resolves itself.
Okay
Well, It's okay. But still not what I like. The noise cancel not exactly clear everything. Listening to music not the best. And it look too long and big when wearing.
Customer review from jbl.com
ok but reacts to sunshine hitting it
I bought these a month or so ago and i feel like i have had time to work through some of the newness. They fit my ears really well. The stick part gets tangled in my hair more than my earbuds did but that may be because it is winter here and I have been wearing my hat more. Sound quality is pretty good. I don't use the noise canceling feature but the sound quality is better when that is turned on. My one really big issue with these is that they react to the sun hitting them. so if you are walking and going from a shady spot to a sunny spot, when the sun hits the earbud, you can hear the feed back tril and the music will turn off. as if you had physically hit the ear bud to turn it off. I have never had this happen before. I had to turn off the options on the left earbud because it was constantly reacting to the sun hitting it an it would say "Noise Canceling on," "Noise Canceling off." It is incredibly annoying.
Customer review from jbl.com
Response from jbl.com
Thank you for your inquiry. This is interesting and unusual at the same time, hence we need to look further into it. Please contact us at (800) 336-4525 or visit our website https://support.jbl.com/us/en/#contact
All around excellent.
I recently purchased these and I don't wear them much. When I do wear them, they are outstanding! The case holds a charge forever.
Customer review from jbl.com
Avoid
Worked great for around 3 months then one earbud just died and will not turn back on
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. It's possible that the earbud is not charging, and charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, dust, etc. You may click on the link below for detailed online instructions on how to clean the contact points of the earbuds. If the issue remains, the pogo pins may be damaged. For further assistance, please contact us. Cleaning instructions: https://bit.ly/3S4bOkQ
Poor Volume Control
The acoustics were fine, however the volume was a big issue for me. They do NOT turn up very high even compared to my JBL headphones (which are also more quiet than usual). I ended up returning them and I do not recommend them unless volume isn’t something your care about.
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. We appreciate your input, and we'll make sure to forward it to the appropriate team.