SharkCarpetXpert with Stainstriker pet deep carpet cleaner, built-in spot & stain cleaner - EX201
Product details
Web ID: 16505883290 reviewssorted by Newest
Carpet cleaner
Used it for the first time today and it worked great. Upstairs carpet never looked so good.
Customer review from sharkninja.com
Great service
First time using employee Rewards
Recommends this product
Good cleaner
Have the Shark Carpet expert hair pro. Have only had it a couple months and it has started leaking dirty water from the bottom. Not sure what the issue is. Otherwise cleans very well.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for taking the time to leave a review. We’re really upset to hear that your CarpetXpert has started leaking dirty water after only a couple of months. That’s certainly not something you should be experiencing, and we understand how concerning and inconvenient it can be. We’d love to take a closer look and help you get this resolved as quickly as possible. For more information on how to contact us, please click on the link below. https://support.sharkninja.com/contact-us Kind regards, Shark Clean
Disappointment
I bought this 4 hours ago and this is how I found it
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review and letting us know about the condition of your CarpetXpert. We understand how disappointing it can be to encounter issues with a product you've just purchased, and we want to do everything we can to assist you. From the images you've provided, it seems there may be a chance your CarpetXpert isn’t new. We would like to help you get this resolved. Could you please give our team a call at 1-855-427-5127? We’ll work together to confirm where your Shark was purchased and find a solution. Kind regards, Shark Clean
Too small and expensive
Capacity too small to clean. Exorbitant pricing for cleaning solutions . To clean one room you will have to empty tank too many times . Drying function is ancient . Switchover to cleaning tool too complicated . Ok for a small apartment not recommended for single family homes . Ok for light cleaning only
Great attachments and sleek design
I like the design of the machine. The one thing that I don't care for is that you can only use shark cleaner solutions and that the machine does not have a trigger button in the handle to spray the water and solution on the carpet. It automatically comes out. I like that you can remove the brush and clean it. Over all it's a good machine and it's not huge it's sleek and smaller than most of them on the market. Love that it has multiple attachments as well.
Customer review from sharkninja.com
Amazing cleaner!!
The shark "Pet Xpert" carpet cleaner is Amazing! Better than I could hope for. It picks up the pet hair which is something I didn't expect. The only problem I have is a light should be mounted above the see thru window where the water goes up. As every carpet cleaner I've had has lacked in the past. This way u can see when u have gotton a majority of the water up.
Customer review from sharkninja.com
This small be very effective cleans all carpets and rug extremely well.
Customer review from sharkninja.com