614 reviewssorted by Newest
Where is my package
I can not rate this item because I have not received it. I’ve called several times to Macys and I haven’t received a response.
Early days
So far so good. One month in. It makes a great espresso (with good beans) and is less mess than a manual tamper. Very exact and great shots every time.
Recommends this product
Customer review from breville.com
Excellent coffee machine
I spent a lot of time looking for an upgrade to my espresso maker and this has been a great win. I also loved the information and assistance from Ohana at the Plaza Macy's who helped me choose my machine.
Recommends this product
The Integrated Grinder is Great
We've had the Breville Dual Boiler for the past 7 years and switched to the Barista Express Impress recently when the steaming function on the DB stopped working. So this is really a comparison of those two Breville machines. While I like the smaller footprint of the Impress, and the need not to have a separate grinder on the countertop, the Dual Boiler (DB) is a much more powerful and better espresso machine. The PROS for the Impress are: the smaller footprint, integrated grinder and tamping features. My husband says it makes better espresso than the Dual Boiler, but maybe that's because its new and our Dual Boiler needed servicing. The CONS: The steaming function on the Impress leaves a lot to be desired. It takes a few moments to 'prime' before the steam comes out, it takes much longer to steam milk than on the DB, and is much louder than the steam function on the DB (like very loud and high pitched). The drip tray fills up fast on the Impress. It seems as if water is released as part of the brewing or steaming function, and the drip tray needs to be emptied every 2-3 days. The DB could go much longer without having to empty the drip tray. The water and bean hopper on the Impress are smaller and therefore, need to be filled up more often then the DB. In the DB, water can be refilled from the front of the machine, which is more convenient. Overall, I like the smaller footprint of the Impress and integrated grind/tamp, but really miss steam and overall functionality of the Dual Boiler which seemed like a better made and more robust machine.
Customer review from breville.com
Response from breville.com
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Breville makes delicious coffee and it's fun to be the barista at home!
I love this machine! My only slightly negative comment would be the noise. It's not a quiet machine but everything else is top notch! Easy to set up, easy to clean, easy to use and delicious coffee every time!
Recommends this product
Customer review from breville.com
Yay!!!
Easy to use, great tasting coffee, don’t hesitate. It also looks great in the kitchen.
Recommends this product
Amazing product
I bought about a month ago and I’m so happy I did
Recommends this product
Customer review from breville.com
Set up instructions are easy to follow.
Black Truffle is a beautiful color and look as great in our stainless steel-black kitchen
Recommends this product
Customer review from bloomingdales.com