De'LonghiLa Specialista Arte Evo Espresso Machine with Cold Brew
Product details
Web ID: 16625155289 reviewssorted by Newest
Water Dripping and Power Button not the best
I really want to love this machine but it's been dripping water under the machine making a puddle of water since we got it and not sure what the problem is, ): contacting CS. Another thing I find being an issue is the power button, I have to push it a few times to get it to work, it can be frustrating.
Customer review from De'Longhi
Response from De'Longhi
Dear Endi, Thank you for sharing your experience with the La Specialista Arte Evo Espresso Machine with Cold Brew—EC9255M. We are truly sorry to hear that you’ve been dealing with water dripping under the machine and a power button that does not always respond. We completely understand how frustrating this must be, especially when you really want to enjoy your new espresso machine. Both symptoms you described may be related to internal seals, tank positioning, or switch sensitivity, and we would be happy to guide you through a few quick troubleshooting steps to identify the cause. Once we review the situation with you, we can determine whether the unit needs service or replacement so you can enjoy the experience you expected. To address the issue, please feel free to chat with a live expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We’ll walk you through the proper checks, help document the issue, and ensure you receive the right solution quickly. Kind regards,
ANGRY CUSTOMER
What are you talking about???? Where is my coffee maker????
coffee machine
I enjoy shopping at Macy's; the quality is reliable and the after-sales service is guaranteed.
NO MORE STARBUCKS - SAVE MONEY AND BETTER TASTING
I LOVE my Espresso machine. NO MORE STARBUCKS. The cold brew is fantastic and the machine is so easy to use. Save money and better quality coffee!! a winning combination.
Recommends this product
Customer review from De'Longhi
Great upgrade after 2 years with a Nespresso
Love!
Recommends this product
Customer review from bloomingdales.com
Easy to use and makes great drinks
Love our new machine — easy to use and adjust to make drinks the way we each like.
Recommends this product
Customer review from De'Longhi
Wife hates it
Bought this for my wife as a Christmas present and she says she is having a lot of trouble with the attachments not fitting properly and cannot make it do what she needs it to due to the design.
Customer review from De'Longhi
Response from De'Longhi
Dear Nayib, Thank you for sharing your feedback with us. We truly understand how disappointing it can be when your De’Longhi La Specialista Arte Evo Espresso Machine with Cold Brew (EC9255M) does not meet your expectations, especially when attachments are difficult to fit and the design feels challenging. We’re here to help make this right. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Absolutely Love Our La Specialista Arte Evo!
We’ve been using our La Specialista Arte Evo Espresso Machine with Cold Brew daily and couldn’t be happier with it. In our house, we make 3 to 4 drinks a day, and this machine handles it beautifully every single time. The espresso quality is rich, smooth, and consistently delicious. The built-in grinder makes a noticeable difference in freshness and flavor, and it’s easy to dial in the perfect grind. We also love the cold brew feature — it’s incredibly convenient and produces a smooth, refreshing drink without the long wait of traditional methods.
Recommends this product
Customer review from De'Longhi