54 reviewssorted by Newest
BAD CARS
Cars broke within a month. Really cheap cars - the puzzle is nice but without the cars my kids won't play with it
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi erintaco, Thank you for sharing your kids' experience with their Melissa & Doug Race Around the World Tracks Floor Puzzle. Our commitment is to provide our customers with a racetrack for 2 wind-up vehicles and we’re sorry to hear it is not functioning as expected. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1-800-284-3948 so that we can learn more and provide additional support. We look forward to speaking with you! Sincerely, Your friends at Melissa & Doug
Cars already broke less than a month after purchas
Bought less than a month ago and cars already broke
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi there, Thank you for sharing your experience with your Race Around the World Tracks Floor Puzzle. We’re sorry to hear it is not functioning as expected. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you! Regards, Your Friends at Melissa & Doug
One of the best gifts I've ever given. Kids loved
This puzzle was a huge hit with my littles. In the span of two weeks, they put it together, took it apart and put it together again at least 30 times. I also loved getting them acquainted with the names of landmarks. What a bonus. I could not recommend this higher. My only wish is that the cars drove a little longer with a full winding.
Customer review from Melissa and Doug
Fun set but the cars are the weak point.
Very fun set that my kid loves. Simple yet entertaining. Unfortunately one of the cars stopped working after about 3 months of play. Based on other reviews it seems that is the case for other customers as well and that replacement cars are not available without buying the whole set again. That’s too bad and surprising from a quality company such as Melissa and Doug.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hello KO77, Thank you for sharing your experience with the Melissa & Doug Race Around the World Tracks Floor Puzzle - 48 Pieces. Our commitment is to provide our customers with a 48-piece cardboard jigsaw floor puzzle features landmarks from around the world, including Niagara Falls, Big Ben, Mt. Fuji, the Sydney Opera House, and more; a key on the storage box identifies them all! Two wind-up racecars fit into the twisting and turning track on the completed puzzle; wind them up and watch them zoom! We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1-800-284-3948 so that we can learn more and provide additional support. We look forward to speaking with you! Sincerely, Your friends at Melissa & Doug
Car Puzzle Toy
I just played with this puzzle with my grandson, and it was extraordinary. We found all the puzzle pieces, then wound up the cars, and couldn't stop laughing. It was so funny to watch the cars race around the track, and even funnier when one car pushed another. This is a wonderful toy, has given us more than a year of enjoyment and learning.
Customer review from Melissa and Doug
Junk cars
Received as a gift and the cars are junk. Great idea but the wheels only turn very sporadically.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi there, Thank you for sharing your experience with your Race Around the World Tracks Floor Puzzle. We’re sorry to hear it is not functioning as expected. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you! Regards, Your Friends at Melissa & Doug
Puzzle good, cars bad
Great puzzle. Very popular with toddlers. But very poor quality cars. First the blue one broke then the other. The wind up mechanisms seem particularly vulnerable. Kids puts puzzle together then cars don't work - defeats the purpose! Tried calling the 800 number but no one in and there is no opportunity to leave a message. Come on Melissa and Doug!
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi ALR, Thank you for sharing your experience with your Race Around the World Tracks Floor Puzzle. We’re sorry to hear it is not functioning as expected. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you! Regards, Your Friends at Melissa & Doug
Cars break quickly
One of the cars stopped working properly working properly within 5 days of having it. So disappointing.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Ndim, Thank you for sharing your experience with your Melissa & Doug Race Around the World Tracks Floor Puzzle. Our commitment is to provide our customers with a racetrack for 2 wind-up vehicles and we’re sorry to hear it is not functioning as expected. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1-800-284-3948 so that we can learn more and provide additional support. We look forward to speaking with you! Sincerely, Your friends at Melissa & Doug