BissellCrosswave Hydrosteam Plus Vacuum
BissellCrosswave Hydrosteam Plus Vacuum
Product details
Web ID: 17109102833 reviewssorted by Newest
CrossWave® HydroSteam® Plus Multi-Surface W/D Vac
We recently installed new tile in our bathroom that has a finely textured surface that's impossible to push or pull a mop over--it was like trying to mop velcro. I purchased this machine in hopes that it would work when nothing else would. I'm happy to report that it works like a dream, glides effortlessly across this tile and doesn't leave it overly wet. I used it on the steam setting with the Bissell Febreze Original Gain formula, and the tile is now clean and the bathroom smells fresh but not perfume-y. Be prepared--using this thing is addictive. I have also used it on my wood floors to remove a years-old coffee stain. Highly recommend!
Customer review from BISSELL Homecare
Excellent
Excellent quality, does an excellent job of cleaning.
Recommends this product
Customer review from BISSELL Homecare
Maybe if it worked.
Terrible terrible design. This was bought in December and it’s already giving problems. The machine will not let out liquid and it’s not like it’s a simple design to flush out the pump if there is a problem as to why it’s not pumping out liquid. The steam isn’t working and the thing doesn’t seem to be easy to find what can be the possible issue. It’s been less than 6 months and it’s already not working.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Thomas, we’re sorry to hear this has been such a frustrating experience, especially with issues starting so soon. Problems with liquid flow or steam aren’t expected, and we understand how disappointing that is. Our BISSELL support team can help troubleshoot or review service options at support.bissell.com. Thank you for sharing your feedback.
Best invention ever!
I got this for my brother who has a German Shepard and two sons. I love it so much I’m going to buy one for me and one for my mom.
Recommends this product
Customer review from BISSELL Homecare
Worth the money
Just received my crosswave hydrosteam machine last week. I tried the steam feature on my ceramic floors and was impressed with the cleaning it did. I also tried it on one of my hardwood floors as I was a bit skeptical of how the steam clean would actually clean the hardwood. Wow I didn’t realize how dull my floors have been, as they always had a shine before. The suction was great as it didn’t leave the floor wet.
Customer review from BISSELL Homecare
I would never buy this again
AWFUL. The experience I have had with this CrossWave is upsetting. Bissel replaced it when I told them it leans over and doesn't clean well. They sent me a replacement and it has the same problem. WASTE of my time and money. Sure, it sort of cleans. But it leans over when stored and tips over easily. Additionally, it does not steam clean near walls or cabinets along the edges. UGH. They really should replace this with the newer model.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Deanna, we’re sorry for the frustration you’ve experienced, especially after receiving a replacement. We understand how disappointing it is when a BISSELL machine doesn’t store steadily or clean edges as expected. Please reach out to our team at support.bissell.com so we can review your options and help make this right.
would not buy again
the suction was great light steam did not leave it too wet but I found it heavy to move around much prefer the Cross wave omni force I have both the Omni force gets five stars the other problem I had was that it did not clean it self out as well as the Omni Force had to wash the roller by hand to get it clean and than wipe everything out really held on to the cat hair inside the machine I would not buy again
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Leo — thanks for sharing your experience, and we’re sorry to hear the CrossWave® HydroSteam® Plus didn’t meet your expectations. We understand how the machine’s weight and extra cleanup, especially with pet hair, could be frustrating, and we appreciate you noting the differences compared to your CrossWave OmniForce™. Your feedback is valuable and helps us continue improving our machines, and our team would be glad to help troubleshoot or review care tips with you at support.bissell.com.
I would buy again
Very easy yo use. Does a great job. I do all of my floors with it.
Recommends this product
Customer review from BISSELL Homecare