1,553 reviewssorted by Newest
Worst Shave ever!
I have purchased Gillette products for over 30 years. Never have I ever been more disappointed with a product than the GilletteLabs razor. I changed to it because my regimine of using a Mach 3 and a Good News Sensor 2 razor each day to get an acceptable shave continues to really miss the mark. But the Gillette Labs shaver is the most blatent rip off in history. This product is horrible.
Customer review from gillette.com
Response from gillette.com
We're truly sorry to hear that the GilletteLabs razor has been such a disappointment, especially given your long-standing loyalty to Gillette products. We understand how frustrating it must be to feel that a product, particularly one you had hoped would improve your shaving experience, has fallen so far short of your expectations. We take all feedback seriously, and we're particularly concerned when a loyal customer like yourself has such a negative experience. It's clear that the GilletteLabs razor did not deliver the quality or performance you've come to expect from Gillette, and we sincerely apologize for that. We'd like to understand more about your experience and the specific issues you encountered with the GilletteLabs razor. Please contact our Gillette team directly. You can reach us at 1-800-GILLETTE (1-800-445-5388). We're here to listen, address your concerns, and discuss how we can help make things right.
excelente
Excelência, Excelência, Excelência, Excelência, Excelência,
Customer review from gillette.com
Great
Smooth and great shave. I love the price point as well. I love the design and fit in my hand. It is something I didn't even know I was missing now I won't use anything else.
Customer review from influenster.com
Nice super clean, close, and smooth shave!!
What I like most about this Gillette Labs razor is that it gets an excellent close and smooth shave as long as you wet your face with hot/warm water and use plenty of shave cream. I use Barbasol with aloe moisturizer and I also like it alot because it cuts the whiskers on your face according to the contours on your face!! it's the best shave i've ever had!! i like the lubricating strip it has and the design of the razor handle is excellent!! i like how it pivots for the contours of your face for a nice clean cut with no knicks or no cuts or no razor burns. Gillette makes high quality shaving products and i highly recommend them!!
Recommends this product
Customer review from gillette.com
Gest shave ever
Was very sceptical at first, but it is the best shave I have ever had. I cant beleive how close and smooth it left, i cant feel any stubble after. I hope it works for everyone else this well
Recommends this product
Customer review from gillette.com
I bought Gillette labs about a week ago and the razors blades that was on the razor seemed dull it cut me and seem like it pulled me stubbles out
Customer review from gillette.com
Response from gillette.com
Thank you for taking the time to share your experience with the GilletteLabs Exfoliating Bar. We’re truly sorry to hear that you had a negative experience with the razor blades, including the discomfort you experienced. Your safety and satisfaction are our top priorities, and it’s concerning to hear that the blades did not perform as expected. We appreciate your feedback, as it helps us improve our products. To address your concerns, we encourage you to reach out to our customer service team. You can contact us at 800-445-5388, and we will be happy to assist you. Thank you for your understanding, and we hope to resolve this matter for you.
Great Razor at a very fair price.
I bought my first Gillette Labs starting kit and a Tom Thumb Grocery Store in Dallas, TX. This is the best razor I ever used.
Recommends this product
Customer review from gillette.com
Not what I expected
I have had the sensor and the Mach3 and this Labs razor comes in third. The handle is heavy and clumsy and although the blades last they do not give the close smooth shave the Mach3 gives. I would love to trade it back for some Mach3 blades.
Customer review from gillette.com
Response from gillette.com
Thank you for sharing your honest feedback on the Gillette Labs razor. We're sorry to hear that it didn't meet your expectations and that you found it less effective than your previous Sensor and Mach3 razors. We understand your disappointment with the handle and the closeness of the shave. We appreciate you taking the time to let us know your experience, as customer feedback is invaluable in helping us improve our products. We would be happy to discuss your experience further and explore options for you. Please feel free to contact Gillette directly at 1-800-GILLETTE (1-800-445-5388). Our customer service team is available to assist you.