Product details
Web ID: 17751949128 reviewssorted by Newest
Great fan, remote control not working
I have had the Shark Flex Breeze since April 2024. I have been very satisfied with the fan. I do now have a problem. My remote control has stopped functioning. I have tried to change the battery with several different new batteries and it still will not function. I also tested the 3 different batteriesI tried and they all tested good. Now I know my fan must surly be out from under warranty, so I would like to purchase a new remote. Please advise where I may do this.
Customer review from sharkninja.com
Waste of money
So disappointed. We bought one, it stopped working out of nowhere 9 mos later. So I bought another one. Just now, 2 yrs later, it won't turn on. No reason. It just stops. I love ninja products. Pretty disappointed with the shark products so far.
Customer review from Shark Ninja
Response from Shark Ninja
Hi Jen, Thank you for taking the time to leave a review. We’re devastated to hear that your second Shark FlexBreeze Fan stopped turning on after only two years. We understand how disappointing this must be especially since you love Ninja products but have felt let down by your Shark experience so far. Your frustration is completely valid, and we want to help make things right. In the meantime, we recommend checking out our self‑help guide below to troubleshoot the issue you’re experiencing: https://support.sharkninja.ca/en-CA/article/FA200-Series-Shark-FlexBreeze-2-In-1-Fan-Troubleshooting-Guide. If the issue continues after following the suggestions in the guide, please follow the instructions at the end to reach our support team for further assistance. We’re here to help every step of the way. Kind regards, Shark Clean.
Nice Fan When It Works but Costly for Lifespan
Purchased for guest bedroom without a ceiling fan. More than I should have spent for a fan, but I liked the esthetics and versatility to also use as a table fan. It had limited use because guest room not used very often. and didnt use it as a table fan like I thought I would. But, when I had recent guests, I discovered fan is no longer working and will not charge. I'm probably just outside the warranty period but a fan this expensive that had limited use should have worked longer than this one did. I've been happy with other Shark products so really disappointed in the quality of this product. I should have read the the reviews.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Millie, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your fan is no longer working and will not charge, especially given its limited use and your expectations for durability. Please try our troubleshooting guide here: https://support.sharkninja.com/article/FA200-Series-Shark-FlexBreeze-2-In-1-Fan-Troubleshooting-Guide. If the steps don’t resolve the issue, the guide will direct you to our Customer Support team for further assistance. Kind regards, Shark Home US
does not last
in theory, this is excellent I have multiple sclerosis. I can’t take the heat. It would be perfect except that now it’s not even working at all. It will not take a charge. I am so disappointed that I wasted so much money on this. I thought shark was a good name.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Cinderella, We’re truly sorry to hear about your experience and understand how frustrating this must be, especially given your need for a reliable solution. We appreciate you choosing Shark and regret that the product did not meet your expectations. This is not the experience we want for our customers. Please reach out to us directly so we can assist you with troubleshooting or explore options. You can contact our customer care team at https://support.sharkninja.com/en-CA/contact-us, and we’ll do everything we can to make this right. Kind Regards, Shark Clean US.
Buyer beware
The fan does its job…when it works. In 1 year, I’ve had. 2 completely stop working. Safe to say I won’t be replacing with a third, I’ll be using the money to get something else. And yes, I keep the blades and internals clean. I’ve had lots of fans and used them constantly—this one for some reason cannot withstand being used constantly. If you’re buying this to use for constant or frequent cooling of your space, I’d look into other options.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Jo, Thank you for your review. We’re so sorry to hear about your experience with the fan. It's definitely frustrating, especially after having two units stop working within a year despite proper care. We truly appreciate you sharing this feedback, and we completely understand your disappointment. Your comments are very important to us, and we’ll make sure they’re passed along to the relevant teams for review. Kind Regards, Shark Clean US.
Waste of time. Don't recommend.
This is the worst investment in a fan that I have ever made the fan blade a made of the cheapest material I have ever dealt with. I have been through 4 blades in 3 months and the company doesn't accept that there is a defective part and they need to revise the product manufacturer and develop a product that doesn't break the tips off so easily. They should go with a metal alloy material that will hold up or a upgraded plastic that will hold up. I would never recommend this product at this price I expected so much more. Investment in dyson product line if your looking for quality standard upgrade.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, We truly apologize for the experience you’ve had and appreciate you taking the time to share such detailed feedback. We understand how frustrating repeated blade issues can be, and your comments about material durability and design are extremely valuable. Your feedback will be passed along to the relevant teams for review as we continuously work to improve our products. Thank you again for sharing your thoughts with us. Kind Regards, Shark Clean US.
Great fan except there is no way to clean it
I have used this fan for two summers. I love that operates cordlessly when needed. It really moves air. My disappointment is the inability to clean the fan blades and the interior like a box fan or oscillating fan with a removable grill. Now the fan blades are grossly dirty and no way to clean them.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We appreciate you for bringing this to our attention, and your kind words. We will forward your review to the teams involved in product development. For cleaning tips we have attached a link to our support page. https://support.sharkninja.com/global-search/FA200 Kind regards, Shark Clean
Lousy battery life Disappointed
When it works it works well. Unfortunately, the battery has only lasted about 1 year. And a new battery (which you can't find on the Shark site) is more than 25% of the original price of the fan.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Dashton, Thank you for taking the time to leave a review and share your experience. We’re sorry to hear about the battery performance and understand how disappointing it can be when a battery lasts only about a year, especially when replacement costs feel high compared to the original purchase price. When the fan is working well, we know how useful it can be, so we regret that this issue has impacted your overall satisfaction. We recommend reviewing the troubleshooting steps in the guide linked below. If the issue continues or the battery fails, the guide will direct you to our Customer Service team for further assistance: https://support.sharkninja.com/article/FA200-Series-Shark-FlexBreeze-2-In-1-Fan-Troubleshooting-Guide We appreciate your feedback, as it helps us continue to improve both our products and support experience. Kind regards, Shark Home