367 reviewssorted by Newest
Boke after one use
Used it once stared cleaning it and this happened to the handle while washing. Very unimpressed with the quality of this bowl.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Anthony, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#395330160 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Glass Bowl Shattered
Bowl shattered when baking. I had only gotten to use it a couple times. I made sure not to mix hot and cold liquids, as well. It seemed like thick glass but completely spidered on the outside layer and spread to the inside. Bummer since it was so pretty on the counter. Really disappointing since it was expensive.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear AW, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#393540110 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Not as pictured
Glass bowl is pictured with the gray piece on the base and does not have one on it when it arrived.
Response from Macy's
Hi Havah, Thank you for providing feedback on your Glass Bowl. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Handy Option
I bought this glass bowl as an accessory with the purchase of the new KSM50 and have used it several times now. It’s terrific being able to actually monitor that everything in the bowl is being incorporated. I find I’m not needing to stop and scrape the side of the bowl as often because I can see when it’s needed. Definitely worth the value.
Customer review from kitchenaid.com.au
Old Glass bowl was a better design
Received a new glass bowl as a gift as a replacement. Lasted about two uses then cracked. Previously had a glass bowl with a plastic screw on attachment for the base - feel the glass and overall design of the old one was better quality.
Customer review from kitchenaid.com.au
Response from kitchenaid.com.au
We’re really sorry to hear about what happened with your glass bowl, that’s definitely not the experience we expect from our products. We’ve passed your feedback on to our global product team. If you need any support with your glass bowl, our Customer Service team is always here to help on 1800 990 990.
Poor structural quality
Washing the bowl after use with hot water. It cracks from the base to the top. I have used it a few times since I purchased it 6 months ago. I will go back to the steel bowl that came with the stand mixer.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear miker, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#387137458 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Disappointing
I received this as a Mother’s Day gift less than a year ago and the bowl no longer locks into place because the glass tabs appear ground down. We don’t use it constantly so do not understand why it looks like this. Thankfully I kept the old silver bowl. Very disappointing and my daughter feels awful it already is unusable. She paid for it with money she saved and was so excited to give it to me.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Boo, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #384649404 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Cracked after first use
I used this product once and, after I moved it from one area of my countertop to another, I saw a crack. No idea why, it was gently handled. I am quite disappointed, not like other Kitchen Aid products
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear mmck10, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#397678324 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team