2,039 reviewssorted by Newest
Thin but sturdy pencil.
I love this pencil. It is very thin yet doesn’t break. And the color is perfect.
Customer review from bloomingdales.com
Best Brows Ever!
This has been my go to brow pencil for years! Every day use or social occasion, the spiked pencil is THE ONE. I don't think there's another on the market that even compares.
Recommends this product
Customer review from MAC US
Bad Product
This product is terrible. The eyebrow liner breaks and last only a week. A waste of money.
Customer review from MAC US
Response from MAC US
Your comments are important, and we want to connect you with the right team. If you would like further assistance, please reach out to our Consumer Care team at 800-387-6707, option 3 to share your concerns.
Good quality
I recommend this product, but there is an ingredient in here. I’m allergic to.
Recommends this product
No pencil
The new pencil came without an actual stencil inside. It’s a plastic tip over where the pens normally comes out.
I think I will stick to ULTA
I bought the eye brow pencil for my Mom. It kept breaking while she was using it. I tried it on my forearm and it kept breaking as will. I truly think the product is old and it needs to be reviewed. The purchase was over $50.
Did not last long
I love the color and the definition but I went through this liner in 15 days.
Customer review from MAC US
Response from MAC US
Your comments are important, and we want to connect you with the right team. If you would like further assistance, please reach out to our Consumer Care team at 855- 425-6104 to share your concerns.
Find something else
I've been a loyal MAC Cosmetics customer since I was about 16, so nearly 20 years. Their eyebrow pencil in the shade "Spiked" has been my go-to the entire time. To be fair, the color itself is still perfect. It is truly a great universal shade, and I have no complaints there. However, over the past few years, the quality of the pencil has noticeably declined. The crayon has become much thinner and more fragile during application. I've broken the tip at least six times, which is incredibly frustrating. I bought three pencils just three months ago, and I'm already down to my last one. In the past, a single pencil would last me nearly three months with daily use. Because of this, I've started looking for alternatives and recently tried NYX. It's about half the price, and their "Ash Brown" shade looks fantastic. Unfortunately, MAC, this change has cost you a long-time customer, at least when it comes to eyebrow pencils.
Customer review from MAC US
Response from MAC US
Thank you for the time you took to share your valuable feedback! If you would like further assistance, please reach out to our Consumer Care team at consumercare-soc@gcc.maccosmetics.com to share your concerns.