Product details
Web ID: 1808821778 reviewssorted by Newest
Not worth upcharge
This is a lovely moisturizer but does nothing more than moisturize. Not worth the extra $$ over the shea varieties. Snake oil for the elasticity, etc. claims.
Customer review from L'Occitane US EN
Response from L'Occitane US EN
Hi D! Thank you for sharing your feedback on our Immortelle Shea Body Balm. We are sorry to hear that this product did not meet your expectations. We sincerely appreciate your input and have shared it with our product development team for consideration. Our Customer Care team will be in touch shortly to provide further assistance.
Doesnt have the smell.of other Immortelle products
It smells like shea butter i can buy at a much cheaper price that is just as moisterizing.
Customer review from L'Occitane US EN
Response from L'Occitane US EN
Hi Ellie! Thank you for sharing your feedback on our Immortelle Shea Body Balm. We are sorry to hear that this product did not meet your expectations. Your input is incredibly valuable to us, and we will be sure to share it with our product development team for review. Our customer care team will be in touch shortly to provide further assistance.
Excellent
So silky in texture. Such a small amount goes a long way. Exquisite. High quality. Firms. Lifts. Excellent.
Recommends this product
Customer review from L'Occitane US EN
Over & over
This is so good, like every L'Occitane product that comes in a tube, I'll cut the tube open and get 3 more generous uses. I don't waste a drop.
Recommends this product
Customer review from L'Occitane US EN
Terrible reaction
Received this as a gift and used it a few days but developed a raised red rash on both arms. Thought I would try again a few months later and used on one arm only and again developed a rash. I had my face resting on my arm while asleep and developed a red raised rash on my face. Not sure what's in this balm to cause this reaction because I have used a lot of your products but not anymore
Customer review from L'Occitane US EN
Response from L'Occitane US EN
Hi Joan! Thank you for sharing your feedback on our Immortelle Shea Body Balm. We are sorry to hear about your experience with this product. We take all skin reactions seriously and are committed to following strict cosmetic product safety protocols. Our Customer Care team will be in touch with you shortly to complete this procedure and provide a resolution.
Refill Option
I love this product. The smell, the silky way it makes my skin feel, non-greasy. Lasts a long time. I just wished there was a refill option. But the containers are good for up-cycling as candle holders.
Recommends this product
Customer review from L'Occitane US EN
Pure luxury
This is my absolute favorite body cream. Smells divine and leaves my skin soft with long lasting moisture.
Recommends this product
Customer review from L'Occitane US EN
LOccitane immortelle Shea body cream
This body cream is by far the best I’ve ever purchased! The texture and light fragrance is delightful and leaves your skin supple, smooth and hydrated.
Recommends this product