LancômeRénergie H.C.F. Triple Serum Eye, 0.67 oz.
Product details
Web ID: 18158357816 reviewssorted by Newest
Perfect
I love the feeling in my eyes, i have sensitive skin and this product is amazing
Customer review from lancome-usa.com
Eye burning
Unfortunately, it burns the eyes. It really hurts.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hello there! We are very sorry to hear about your experience with our Rénergie H.C.F. Triple Serum Eye. We would like to speak to you directly about this. Please contact us at 866-873-6645 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #47607970. We look forward to speaking with you!
HCF Triple eye serum
Pump doesn’t work properly on product so you are only getting 2 of the 3 serums. Disappointed for the price of the product.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hello Kf21! We are so incredibly sorry to hear about your disappointing experience with the pump on your Rénergie H.C.F. Triple Serum Eye, as we want you to experience the full, powerful synergy of all three active ingredients with every single application. Because this high-performance formula houses hyaluronic acid, vitamin C+niacinamide, and ferulic acid in three separate, protective chambers, a strong or uneven first pump can sometimes cause one of the chambers to temporarily lag. A great tip to instantly prime and calibrate the dual-nozzle dispenser is to turn the bottle upside down, tap the bottom firmly against a hard surface a few times, and then press the pump all the way down firmly to ensure all three fresh formulas dispense evenly together.
Messy serum
Love lancome products except this one. The 3 compartment dispenser clogs and comes out uneven and gloppy. The clear part is runny and it's hard to mix with the other 2 creams in the serum to apply evenly. It would be much better as a serum with a dropper for ease of application.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hello there! We are so sorry to hear about the frustration you've experienced with the triple-chamber pump on our Rénergie H.C.F. Triple Serum Eye. Because this advanced formula combines three highly potent active ingredients that are normally incompatible—hyaluronic acid, vitamin C+niacinamide, and phytomelatonin—we must house them in separate, airtight chambers to protect their freshness and maximum strength until they reach your skin. If the pump is dispensing unevenly or feels clogged, we suggest firmly tapping the bottom of the bottle on a flat surface to level the formulas inside, and then pressing the center of the pump completely down in a single, firm motion. Merging and warming the three phases thoroughly in the palm of your hand before gently pressing the emulsion around your eye area will help the different textures blend into a smooth, beautifully even application. We are sharing your valuable packaging feedback directly with our development team as we constantly strive to refine your luxury skincare experience.
Stings!
I wish I could use this serum long enough to find out if it's effective because I love the H.C.F. facial and have had great results with it. Which is why I was excited to try the eye serum. Most unfortunately, this H.C.F. eye serum stings the skin of my under eye area - to the point where I just had to rinse it off. I do not have sensitive skin and I use Lancome products for my entire skincare routine. But this product will not be a part of it going forward. I'm very disappointed that I've just wasted a lot of money to find this out, only ever having using it three times.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hi LJA65! We are sorry to hear about the experience you had with the Rénergie H.C.F. Triple Serum Eye. We completely understand how disappointing this experience must have been. We would like to speak with you directly about it. Please give us a call @ 1-800-526-2663 Mon-Friday 10am-7pm EST for assistance and provide the case #47433164. It would be helpful if you could have the product available when you call. We are looking forward to speaking with you.
Great Eye Serum
I use this serum at night to switch up from day one. Like the way it moisturizes my undereye area.
Customer review from lancome-usa.com
Didn’t want eye cream but full face cream
The results are impressive. 20/10. I love it
I purchased this product on August 5, 2026. And immediately you applied you can notice the difference in your skin. I completely love this product.
Customer review from lancome-usa.com