Cool Touch Heated Mattress Pad
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Cool Touch Heated Mattress Pad

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Cool Touch Heated Mattress Pad

Product details

Web ID: 18497816

Create a relaxing sleep environment year-round with this Premiere Comfort mattress cover. It offers a cool-touch feel for warmer days and adjustable heat when temperatures drop.

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Ratings & Reviews

Here's what customers think
  • Customers praise even heat distribution and dual-zone heating that accommodates partners with different temperature needs
  • Many reviewers report the pad quickly warms the bed and maintains consistent warmth across all settings
  • Several customers feel deceived by advertised cooling capabilities and dual control units that are not actually provided
  • Some mention the top surface feels slippery, causing sheets to bunch and slide during sleep
  • A few report inconsistent heating on one side or complete heating failures, raising reliability concerns
AI-generated summary from 51 customers reviews.

3.5/5

96 star ratings, 51 reviews

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On average, customers rate the Firm/plush of this item as Neutral.

1 customer image

51 reviewssorted by Newest

Berta26
3 months ago
from Redwood City

Comfortable

Better than I have expected. It’s war, soft and comfortable as I have hoped. The only drawback is the blanket has 2 switches, which will need to have 2 plugins to operate, so to have the whole area warm up completely.

Recommends this product

None
3 months ago

On average, customers rate the Firm/plush of this item as Plush.

The controllers are not convenient to use. You can increase settings but can’t decrease settings unless you turn it off and start over. My last controllers were a dial that went up or down…. Much better.

On average, customers rate the Firm/plush of this item as Plush.

Jennifer Wasington State
3 months ago

The controls frequently fluctuate and flash. Bed does not gesture as the ones I have purchased in the past Will go back to the former source next time.

Kathleen
4 months ago
from Newport Beach CA

On average, customers rate the Firm/plush of this item as Plush.

Best Mattress cover

The best mattress cover ever. The duel control is amazing for couples who run hot and cold at the same time. Please note there is no cold control only a heating control. The mattress is cool to the touch at all times unless you select to use the heating option. The cool touch and softness is perfect. I purchased for our master and guest bed.

On average, customers rate the Firm/plush of this item as Plush.

Recommends this product

Pam Klein
4 months ago

Mattress pad savior- no kidding, this is MN

Great warmth and comfort in a mattress pad

Sherry
5 months ago

On average, customers rate the Firm/plush of this item as Plush.

Premium conform mattress pad

It came with a different remote cannot figure out how to work that remote. It only heats up, but it does not cool off just got it March 10 of2026 it fits good on the bed, but I guess we’ll have to call customer service to see how to turn on for cool because it did not come with the remote that was in the picture. If not, I will send it back if it does not cool like it’s supposed to I will send it back so disappointing.

On average, customers rate the Firm/plush of this item as Plush.

Response from Macy's

JLA Home5 months ago

Dear Customer, thank you for your feedback. We’re sorry to hear about the confusion with the remote and that the item you received didn’t match what you expected. We understand how frustrating that can be, especially when you’re looking forward to enjoying a new purchase. We recommend contacting JLA Customer Service team at jlacs@jlahome.com or 866-456-8852. They’ll be glad to help with questions, troubleshooting, and warranty support.

Macy's customer
5 months ago

On average, customers rate the Firm/plush of this item as Plush.

Hot wife and cool husband!

My wife is always freezing at night, and I’m always too warm. For years, that meant constant thermostat battles and neither of us sleeping comfortably. The Premier Comfort Cool Touch Heated Mattress Pad completely solved that problem. The dual temperature controls are a game changer. She can turn her side up nice and toasty, and I can keep mine cool and comfortable. No more compromises, no more kicking blankets off at 2 a.m., and no more middle-of-the-night thermostat adjustments. The cool-touch feature keeps the fabric comfortable, and the heating is even and consistent — not overly hot or spotty like some heated pads we’ve tried before. Bottom line: we’re both happy, we’re both comfortable, and we’re both sleeping better. If you and your spouse have different temperature preferences, this is absolutely worth it.

On average, customers rate the Firm/plush of this item as Plush.

Recommends this product

Val in the O
6 months ago
from Omaha, Nebraska

On average, customers rate the Firm/plush of this item as Plush.

Nice Temperature Control Mattress Pad

So far, so good!

On average, customers rate the Firm/plush of this item as Plush.

Recommends this product