CuisinartRadiant Pro Stainless with Brushed Titanium Finish Cookware Set, 11-Pc.
Product details
Web ID: 190972925 reviewssorted by Newest
Disappointed
I Bought these pots, like Two months ago I read the reviews prior & still Bought them. Nothing changed the lids havesome rust spots in the glass. I'm so Disappointed.
Response from Macy's
Thank you for sharing your experience with the Cuisinart® Radiant Pro Stainless Cookware Set, and we’re very sorry to hear about the rust spots you’ve noticed on the glass lids. In some cases, moisture trapped around the lid rims after washing can lead to spotting, and we recommend thoroughly drying all components immediately after cleaning to help prevent this. Thank you for your feedback, as it plays an important role in helping us improve future models.
Very Dissapointed.
Be careful. Handles get very hot when using. Very dissapointed in this set.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Pots & pans
Nice quality
Recommends this product
Peeled cookware
So bad. The cookware was peeled after of the first washed.
Response from Macy's
Hello- We are so sorry to hear about the trouble you've had with your Cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900226627. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Induction Compatible, Attractive, But ...
Purchased this to transition to induction compatible cookware. Works well with our induction stovetop. The 1.5 & 3 quart sauce pans are a great size for us. We haven't used the fry pans or the stock pot yet. The downside is the sauté pan stained on the first usage (shrimp scampi). The Cuisinart recommended cleaning process, simmer diluted dish soap, showed no improvement. We're now seeing similar discoloration in the 3 quart that's only been used for boiling water. Disappointed in this occurrence and wished I had gone with ceramic non-stick cookware.
Response from Macy's
Thank you for your feedback—we’re glad to hear the cookware is performing well on your induction cooktop, though we’re sorry to learn about the discoloration you’ve experienced. Stainless-steel can develop heat tinting or staining, especially with proteins or minerals in water, and we recommend using a stainless-steel cleaner or a mixture of vinegar and water to help restore the finish while avoiding high heat and allowing pans to preheat gradually. For further assistance please contact our Consumer Assistance Center at 1-800-726-0190. Thank you for sharing your experience, as your feedback helps us improve future models.