Product details
Web ID: 1970821851 reviewssorted by Newest
Car seat foam
Foam exposure cheap quality canopy comes off happened right off I remove the cover to wash it
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for sharing your feedback. We’re sorry to hear you experienced foam exposure and issues with the canopy after removing the cover for washing — that’s definitely not the quality or durability we want for you. We’d appreciate the chance to take a closer look and help make this right. Please reach out to our Consumer Care Team at 1-800-544-1108 so we can assist you directly.
Terrible do not purchase
I just purchased this product that is also with the stroller. My grandson was born a week ago and when we put him in the car seat for the first time from the hospital the car seat on the base was like it was lifting up and down when it was attached the proper way we even took the ca seat out and put it back in again. I got this because I did my research and it was the safest car seat but now I’m thinking it’s not. Would not purchase. I’m getting my grandson another car seat because this isn’t safe at all
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for sharing your experience, and congratulations on your new grandson. We’re truly sorry to hear that the car seat didn’t feel secure when you brought him home — we understand how unsettling that must have been, especially when safety is your top priority. A base lifting or moving more than expected can sometimes be related to installation, and our team would really appreciate the chance to walk through it with you step by step. A few adjustments can often make a big difference in how firmly the seat locks into place, and we’re here to help make sure everything is working exactly as it should. Please reach out to our Consumer Care Team at 1-800-544-1108 so we can take a closer look and support you directly. Your peace of mind matters, and we’d be glad to help.
Don’t buy.
Haven’t even had my seat six months and the car seat foam detached from the seat because the glue is horrible. Do not recommend
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. This is not the quality or durability we expect from our products. The foam components are designed to remain securely attached under normal use, and what you’ve described is not typical. We’d like the opportunity to learn more and help make this right. Please contact our Consumer Care Team at 1-800-544-1108 so we can assist with a replacement or warranty solution.
Falls apart easily
Got gifted this and was super excited because it looked nice and cozy. Fell apart after maybe 2 months. The canopy doesn’t stay, the fabric comes off to reveal styrofoam structure and no matter how much I tuck it back in it doesn’t stay, the straps are uneven and don’t tighten the same, and over all it’s just been falling apart. I would love a refund because this has just been a nightmare and it wasn’t exactly cheap
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you’ve encountered, as this is not the quality or performance we expect from our products—especially when it comes to something as important as a car seat. The concerns you described regarding the canopy, fabric, and harness straps are certainly not typical, and we understand how frustrating and disappointing this must have been, particularly given the cost. We would appreciate the opportunity to make this right. Please reach out to our Consumer Care Team directly at 1-800-544-1108, with your model details so we can assist you with a resolution.
Wanted to love it, but my baby hates it so much.
As a first time mom, I thought the 5 in 1 was the perfect option for me. My brother bought it as a gift as he was excited to be an Uncle! I have been so disappointed, my baby absolutely hates this car seat. I just looked on the website for reviews... and realized wow... why did I not do this before?! Do not buy this. please, the stroller takes up a lot of space. My baby isn't even that big and I struggle to get him in and out of the car.... Buy something else guys
Customer review from doreljuvenile-maxicosi
Defective
The Styrofoam has unglued from the plastic shell making it unusable and unsafe
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for bringing this to our attention. We’re very sorry to hear about the issue with the Styrofoam separating from the plastic shell — that’s certainly not the experience we want for our customers, and we understand how concerning this must be. Please reach out to us directly so we can look into this right away and make it right for you. We’d like to gather a few details, assess the situation, and arrange a replacement or appropriate solution as quickly as possible. You can reach out Consumer Care Team at 1-800-544-1108.
Product fell apart in 1 month
Product fell apart in a month. Purchased in July for my newborn baby and I can’t get the fabric to remain on. The foam is exposed and falls over baby’s face while driving!!!!!!!
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
We’re so sorry to hear about your experience, and we completely understand how concerning this must be—your baby’s safety and comfort are our top priorities. This is definitely not the quality we expect from our products. Please reach out to our Consumer Care Team 1-800-544-1108 with your model details so we can make this right immediately, whether that means a replacement, repair, or refund. Thank you for bringing this to our attention—we truly appreciate the feedback and want to ensure you have a safe, reliable car seat for your little one.
Great infant car seat
I bought this with the Tayla travel system, so far no complaints. Great quality and still looks almost brand new and my kid is 1. I don’t understand the previous bad review unless they were expressively pulling on the structure.
Customer review from doreljuvenile-maxicosi