Maxi-CosiMico Luxe Infant Car Seat
Maxi-CosiMico Luxe Infant Car Seat
Product details
Web ID: 1970821855 reviewssorted by Newest
Poor quality
The liner on our car seat did the same thing! Less than 3 months since use. Who do I contact? I sent an email and never got a response.
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for letting us know — and we’re really sorry to hear your liner did the same thing in under 3 months. That’s definitely not how it should perform, and you absolutely deserve a response when you reach out for help. We apologize for any response delays as we are handling a large call and email volume at this time. Please contact our Consumer Care Team at 1-800-544-1108, during the open phone times, so we can take a closer look at your seat and get this resolved for you.
Don’t get this carseat
I’ve had this car seat for a year and I’m so glad my child grew out of it. I received this car seat as a replacement for a nice car seat I bought that was recalled and I wish I had asked for my money back instead. The car seat is safe and that’s about all it has going for it. For one, the “easy to remove cover” is not easy to remove. It requires a screw driver and it’s a pain to get it off. And getting the cover back on is even worse. It took four hands to be able to screw it back on and to wedge the cover back into the tiny slot it goes in. The sunshade never stayed in place because the clips slide out way too easily. And the chest clip isn’t super secure. It would click in place and occasionally unclip itself mid driving. I’ve had many car seats in my day and this is the worse. Seriously, buy anything else. I love Maxi Cosí products but I wish I could get my money back on this one. I didn’t try because it already was a hassle to get the replacement.
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for taking the time to your detailed feedback. We’re truly sorry to hear how frustrating your experience with this seat has been — especially since it was provided as a replacement for a recalled model. You should never feel stuck with a product that’s difficult to use or doesn’t meet your expectations. The cover is designed to be removable, but it should not require the level of effort you described. This model does not require any screwing to remove the seat pad or reinstall it. The issues with the sunshade slipping out of place and the chest clip occasionally coming undone are also concerns we take seriously, which we can help with. Though your product has been used over a year and would be out of warranty, we’d still really like the chance to review your case and help. If you’re open to it, please reach out to our Consumer Care Team at 1-800-544-1108 with your information so we can take a closer look and provide support.
Great Car seat
Bought in August for my baby, absolutely love it! Easy installation and no worries about it keeping my baby safe.
Recommends this product
Customer review from doreljuvenile-maxicosi
Great infant car seat
I bought this with the Tayla travel system, so far no complaints. Great quality and still looks almost brand new and my kid is 1. I don’t understand the previous bad review unless they were expressively pulling on the structure.
Customer review from doreljuvenile-maxicosi
Car seat foam
Foam exposure cheap quality canopy comes off happened right off I remove the cover to wash it
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for sharing your feedback. We’re sorry to hear you experienced foam exposure and issues with the canopy after removing the cover for washing — that’s definitely not the quality or durability we want for you. We’d appreciate the chance to take a closer look and help make this right. Please reach out to our Consumer Care Team at 1-800-544-1108 so we can assist you directly.
Terrible do not purchase
I just purchased this product that is also with the stroller. My grandson was born a week ago and when we put him in the car seat for the first time from the hospital the car seat on the base was like it was lifting up and down when it was attached the proper way we even took the ca seat out and put it back in again. I got this because I did my research and it was the safest car seat but now I’m thinking it’s not. Would not purchase. I’m getting my grandson another car seat because this isn’t safe at all
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for sharing your experience, and congratulations on your new grandson. We’re truly sorry to hear that the car seat didn’t feel secure when you brought him home — we understand how unsettling that must have been, especially when safety is your top priority. A base lifting or moving more than expected can sometimes be related to installation, and our team would really appreciate the chance to walk through it with you step by step. A few adjustments can often make a big difference in how firmly the seat locks into place, and we’re here to help make sure everything is working exactly as it should. Please reach out to our Consumer Care Team at 1-800-544-1108 so we can take a closer look and support you directly. Your peace of mind matters, and we’d be glad to help.
Don’t buy.
Haven’t even had my seat six months and the car seat foam detached from the seat because the glue is horrible. Do not recommend
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. This is not the quality or durability we expect from our products. The foam components are designed to remain securely attached under normal use, and what you’ve described is not typical. We’d like the opportunity to learn more and help make this right. Please contact our Consumer Care Team at 1-800-544-1108 so we can assist with a replacement or warranty solution.
Embarrassing seat to take around - peels
Purchased in 2024 and used for our 2024 and later 2025 babies. We had two of the same seats and both had the same annoying issue everyone else is reporting - the seat covers are supposed to be easily remove able and washable but they don’t actually stay on after you’ve taken them off the first time. They constantly peel back off and scrunch up as your baby is in the seats exposing the foam and the canopy’s also constantly fall off. These seats really are a pain to constantly have to adjust and also embarrassing to take out of the car and carry around with the foam sticking out and peeling everywhere.
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for sharing such a detailed review — it’s clear how frustrating this has been, especially after using two seats and seeing the same issues happen with both. The seat covers should stay securely in place after washing, and you should never have to deal with them peeling back, scrunching up, or exposing the foam. That’s not the experience we want for you, and it’s definitely not how the covers are intended to perform. The canopy repeatedly falling off only adds to the frustration, especially when you’re trying to carry the seat and keep everything looking clean and put‑together. We’d really like to take a closer look at both seats so we can understand what’s going on and help make this right. Please reach out to our Consumer Care Team at 1-800-544-1108 so we can review your units and explore support or replacement options.