SharkPowerDetect™ Clean & Empty Cordless Stick Vacuum, IP3251
Product details
Web ID: 19727481455 reviewssorted by Newest
Keep your money … not worth it
I have really tried to like this product. Best features are charging station and self cleaning . Boost power is very poorly designed and only gives a boost transitioning from hard floor to carpet. Does not pick up well on hardwood floors. I would return this if I could , but waited too late. SO NOT WORTH THE MONEY.
Customer review from sharkninja.com
Perfect vacuum
Best vacuum I’ve ever owned and is nowhere near the cost of its D———— predecessors. Have been using it for a few months now and love the fact that I do not have to get up close and personal with the dirt and debris. It is so easy to maneuver in small spaces and under furniture. It is well made, stores neatly and is always ready to go. It cleans up the whole place and then cleans up itself!
Recommends this product
Customer review from sharkninja.com
I got a brand new vacuum for Christmas and it's never been used and it doesn't work
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thanks for letting us know what happened. We’re really sorry to hear that your brand new Cordless PowerDetect isn’t working right out of the box. That’s not the experience we want for you, and we’d like to help get this resolved as quickly as possible. When you have a moment, please reach out to us here so our team can take a closer look and assist you: https://support.sharkninja.com/contact-us Sincerely, Shark Home
Exceeds expentatios!!!!
The Auto Empty Debris Canister is a game changer for what I thought was a small debris canister. The debris auto detect sensor works great. The baseboard detector works great.
Recommends this product
Customer review from sharkninja.com
Disappointed
I own Model: BU3521, and thought I would upgrade to this model to keep in a different area of my home. I love the convenience of no cord and vacuuming every day, so I figured since this had more features and it was more expensive it would be an upgrade. What a disappointment, I wish I had bought another BU3521. It's hard to turn on, it doesn't detect the flooring easily - doesn't pick up when vacuuming in reverse like the description says. When I used the power boost, the charge didn't even last 20 minutes. I didn't save the box, so I don't know how I can return and replace with the other model...Shark, can you assist?
Customer review from sharkninja.com
Response from sharkninja.com
Hi Katie, Thanks for taking the time to share your experience with us. We’re really sorry to hear that your Cordless PowerDetect hasn’t lived up to your expectations, especially since you’ve enjoyed your BU3521 so much. Turning the vacuum on should feel easy, floor detection should be consistent, and the vacuum should pick up effectively in both directions. We understand how frustrating it is when these features don’t work the way they should. We also know how disappointing it feels when the runtime drops too quickly while using power boost. Even without the original box, we’d be happy to take a closer look at your unit and explore options to make this right for you. When you have a moment, please reach out to us here so our team can assist you: https://support.sharkninja.com/contact-us Sincerely, Shark Home
I ave never been more disappointed in a purchase!
This vacuum would be great if we didn't have pets! (We have 2 dogs and 2 cats) I have to stop every couple of minutes and unclog hair and debri that builds up on the roller brush. The only way it really sucks anything up is if it is in turbo mode. However, then the battery dies before I get half way through with the house ( our house is only 1300 sqft) I really wish I would have stuck with a classic upright vacuum 😢
Customer review from sharkninja.com
Poor product
Bought this a few months ago and already doesn't work well. Doesn't pick up all the dirt, have to go over areas multiple times.
Customer review from Shark Ninja
Response from Shark Ninja
Hi there, Thank you for taking the time to leave a review. We’re really sad to hear that your vacuum isn’t picking up dirt the way it should, especially after only a few months of use. This is definitely not the performance you should expect from a Shark product. We appreciate you sharing this with us, and we’d really like to help get to the bottom of what’s going on with your unit. Please visit our support page via the link below, where you’ll find step-by-step guidance to troubleshoot and resolve the problem. Our team is here to support you every step of the way. https://support.sharkninja.ca/en-CA/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca Kind regards, Shark Home
I love shark
I bought it and it revealed that I never really got everything with a broom. I love the clean and empty feature I hated emptying vacuums
Recommends this product
Customer review from Shark Ninja