HydroDuo™ Cordless Hard Floor Wet and Dry Cleaning System WW201
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Product details
Web ID: 19727811188 reviews
Disappointing
Okay so we originally ordered the HydroDuo. I thought I wanted to be able to control the amount of water that came out but honestly found that too difficult. Not only that but the HydroDuo (cordless) didn’t have enough power to get the job done which was very frustrating. Lastly, the dirty water tank on this is SUPER tiny…it was overflowing immediately when we tried to clean up some spilled milk leaving puddles all over and even more to clean up…SO frustrating. Honestly, in my opinion the blue light dirt reveal was the best feature… I wish it was on the Hydrovac :( but even with that said, if you’re like us and want to save a few bucks, don’t bother with the HydroDuo… just get the HydroVac MessMaster… don’t be like us and order the cheap version just to end up sending it back in disappointment. *****HYDROVAC THE WAY!!!***** You won’t regret that one!
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you so much for taking the time to share your experience and feedback. We’re sorry to hear the HydroDuo didn’t meet your expectations, but we’re glad you found a better fit with the HydroVac MessMaster! Your insights about the water control, suction power, and tank size are incredibly helpful, and we’ll be sure to pass them along to our product team. We truly appreciate your honesty and hope the MessMaster continues to serve you well! Kind regards, Shark Home US
Poor product
Used it twice and returned it. It is messy to clean, it doesn’t work well at all. I had high hopes. Still looking for something quality like this
Tiny but mighty!
I had the hydrovac before and it died for some reason. It kept having issues sucking up water even though it was filled. It was a pain in the rear. I was undecided to get another one or try this one out, I ended up getting this one second time around. Glad I went with this! It's smaller than my hydrovac was, so it does take longer to do my floors, but Its worth it. I feel the hydrovac didn't clean as well, and as stated, has technical issues. The simplicity of this is great as there's less to go wrong. I have wood all throughout my home and this makes them look wonderful. I also appreciate that I get to decided how saturated I want the floors. I like that it comes with a little handle to get rid of the excess water from the roll after you clean it so it dries faster and I also don't have to touch it with my hands like I had to with the hydrovac. I also don't notice any leaking when I "park" it in a spot for a moment to switch outlets like I did with hydrovac. Aside from being smaller, only other downside is the dirty reservoir is really small so you need to empty a lot. The battery lasts quite a bit of time which is great.
Recommends this product
Customer review from sharkninja.com
Small but effective
It’s smaller than what I thought it was going to be but it does a nice job. Very easy to push and don’t have a loud enough… We used it to clean the bathroom floors; easy to get around the toilet area
Customer review from influenster.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. Sounds like you’re loving your Shark HydroDuo. We're sorry to hear the size didn’t meet your expectations. If there's anything we can do to improve your experience, please reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
Don't waste your money
I've owned several shark products which I loved! This is product is a waste of money. it doesn't pick up tiny items like dust and hair. I personally think a swiffer does a better job. Wouldn't recommend.
Not what I expected
I bought this based on my experience with Shark in the past, but I don’t think this product lives up to your reputation. I like that it is lightweight and easy to assemble/disassemble, but I don’t like that the suction isn’t that good and the dirty water tank fills up very quickly. I think with better suction, and if there was an option to raise/lower the roller, it would be better. As it is, it doesn’t pick up enough and then it just puts the wet hair and debris back on the floor.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark HydroDuo. We will absolutely share your feedback with the relevant teams for consideration on future products. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
Not what I expected
I’m disappointed in this unit. I expected so much more from SHARK. Battery life is little to none, even after a complete charge. Extremely lightweight, you wonder if it’s getting the job done. I gave 3 stars because I’m pseudo trusting its dry vac capabilities but I haven’t tried that function yet since my home is completely hardwood floors.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with the runtime of your Shark HydroDuo. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Pleasantly surprised.
Pleasantly surprised.
Recommends this product