Soundgear Sense True Wireless Open-Ear Headphones

Shipped and sold by VoiceComm
$164.95
Color:Black
Size:1 Count
Offers & perks
6-month financing with Macy's Card.

Product details

Web ID: 20592150

JBL Soundgear Sense true wireless open-ear headphones feature JBL OpenSound Technology using air conduction, with a hybrid design featuring both flexible earhooks a a detachable neckband to keep them secure when you're working out.

  • Product Features

    • JBL OpenSound Technology
    • SoundGear Sense True Wireless On Ear Headphones and Enhanced Dynamic Sound
    • Up to 24 hours of battery life, plus speed charge
    • Splash and dust resistant
    • Hybrid design
    • Plastic, Synthetic fabric, Rubber
    • Wipe clean
    • Imported

  • Product Dimensions

    • 1.730 x 4.350 x 7.190
    • 0.15

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Returns accepted within 14 days of purchases with tags attached. Items are not returnable if worn or altered. Merchandise must be returned with all packaging and accessories to get a refund.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

Here's what customers think
  • The JBL Soundgear Sense earphones offer an immersive audio experience with excellent sound quality, including powerful bass and clear highs.
  • The comfortable and secure fit allows for extended use without ear fatigue.
  • The open-ear design enables users to remain aware of their surroundings, making these earphones suitable for activities like running, working out, or commuting.
  • Users praise the versatility, intuitive touch controls, and customizable sound settings through the companion app.
  • While some minor issues with Bluetooth connectivity or the neckband design have been reported, the earphones are generally considered a high-quality and innovative audio solution.
AI-generated summary from 58 customers reviews.
4.3/5

58 star ratings & reviews

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58 reviewssorted by Newest

Jack
18 days ago

Do not buy

Bought these December 2025 for one of my husbands Christmas gift. It only lasted a month and half that’s it. One charges and the other one won’t charge.

Jay02
18 days ago
from Florida

Disappointing experience

I wanted to like JBL, but this was a disappointing first experience. I purchased the Soundgear Sense expecting a standard two-ear device. When one earpiece needed replacement, I was told the product is still being sold, but the individual left earpiece is “no longer available.” That leaves me with a half-working product and no real way to fix it. The only solution offered was a discount to buy an entirely new unit, which doesn’t sit right when the issue is a basic replacement part. At the end of the day, I support companies that stand behind their products, and this didn’t feel like that.

Customer review from jbl.com

External reviewer
1 month ago

Great sound and secure

Use it for the gym and for running. The extra little support attachment used to run with is brilliant and definitely helps when out and about. Really good sound quality considering it’s open ear, great battery and comfy to wear.

Customer review from jbl.com

Cherise
1 month ago

I would not recommend

It was working great the first week or two. Then it stopped working two weeks later. This device only lasted a month. Conveniently after the return date.

Izzym
2 months ago

Sound gear Sense

I’m an owner of a reflect mini headphones the sound is a lot better including a solid quality. The sound gear sense don’t has the same quality of sound. I’m sorry but I’m not recomen it.

Customer review from jbl.com

Response from jbl.com

Customer Support2 months ago

Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Soundgear Sense didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.

KP27
2 months ago

Absolutely Great product

I think this item is perfect for me as I can’t use earphones that go straight into my ear as they are sensitive so this product with the over-ear feature is great and also I think they have very good sound quality and very good battery life and the way the over ear feature is designed is perfection in my opinion

Customer review from jbl.com

Fonste
3 months ago
from Corona, Ca

Quality all around with clear sound and comfort

I was looking for ear phones that sat outside my ears. I looked at many pairs and liked the shape of these and how they fit around the ear. They are very comfortable and the audio is very clear. The speakers can swing out to make the piece fit snug and then can be adjusted up or down in 3 levels for comfort. JBL has been known for quality for many years and I am very satisfied with my purchase.

Customer review from jbl.com

jslater
3 months ago

Great Ear Buds

I love these ear buds. I would recommend them to anyone looking for a good pair of ear buds. They sound great and I like that they do not have to into your ears.

Customer review from jbl.com