Product details
Web ID: 20672451269 reviewssorted by Newest
Fantastic Coffee Machine with Great Flexibility
I absolutely love my De’Longhi Rivelia coffee machine. One of my favorite features is the interchangeable coffee bean hopper, which makes it incredibly easy to switch between regular, decaf, or half-caff beans. That flexibility is perfect for households with different preferences or for those times when you want great coffee without the full caffeine. The ease of use is another standout feature. The machine is intuitive, quick to operate, and produces consistently excellent coffee without requiring a complicated setup or learning curve. I also really appreciate the personalization options. Being able to adjust the strength, size, and drink preferences means everyone can dial in their perfect cup. It feels like having a small café right in the kitchen. Overall, the Rivelia combines convenience, customization, and great coffee quality in a sleek machine. If you enjoy fresh bean coffee and want something that’s easy to use but still highly customizable, this machine is absolutely worth it.
Recommends this product
Customer review from De'Longhi
No more pods
Bought this to get away from plastic pods. This machine is easy to use, And it makes the best coffee.
Recommends this product
Customer review from De'Longhi
Rivelia-Great Little Machine
We bought the Rivelia as our Valentines gift to each other. This machine had taken the place of three of our previous coffee machines. We have so much more room on our coffee area. The machine makes great cold and hot brews, cappuccinos, lattes etc. Easy to use, would highly recommend.
Recommends this product
Customer review from De'Longhi
Good Quality
Well made, easy to clean, makes good espresso, but the coffee is so watery it is like it came from a bad hockey arena. Did online chat with de longhi rep but that was not helpful. It may be user error but we have all functions set properly for the beans etc. Great machine if you want it for espresso drinks but not great for coffee (unless you like watery arena coffee).
Recommends this product
Customer review from De'Longhi
Disappointing reliability for the price
I really wanted to love this machine, but the experience was a headache from start to finish. It took two full weeks to arrive after ordering. Once it was here, I spent the first week "dialing it in"—adjusting grind size and temp to get the shot right. Just as I finally got it to where I wanted it, the machine threw an error message and stopped working. I spent half a day with online support trying to troubleshoot, but nothing worked. For an automatic machine at this price point, I expected much better reliability. I’ve decided to return it rather than risk another unit.
Customer review from De'Longhi
Response from De'Longhi
Dear Mike, Thank you for sharing your experience with the De'Longhi Rivelia Espresso Machine, Onyx Black—EXAM44055B. I’m truly sorry to hear how frustrating your journey has been—from the delivery delay to the time you invested dialing in the machine, only to encounter an error message that stopped it from working. I completely understand your disappointment, especially given the expectations that come with a machine at this premium level. Based on your description, it sounds like the machine displayed one of the frequent alarm messages referenced in the Rivelia user manual (section “Frequent and alarm messages”, p. 55). This specific message indicates that the inside of the machine is very dirty, and the recommended action is: Clean the inside of the machine thoroughly, following the steps in the section “Description of the machine.”. If the message continues to appear after cleaning, the user manual advises contacting customer support for assistance. You mentioned spending half a day with online support already, and I’m sorry that didn’t resolve the problem. We truly appreciate the effort you put into troubleshooting, and we’d still like the opportunity to guide you through a more detailed review or evaluate the unit for replacement, depending on what’s needed. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We’ll be glad to verify the alarm message, walk through the internal cleaning steps if not completed yet, and assist you with your return or warranty options so you feel fully supported. Kind regards,
Pure Coffee Bliss and Incredibly Intuitive!
We’ve had the De'Longhi Rivelia for a little while now, and it has honestly transformed our morning routine. While we are still "getting accustomed" to all the bells and whistles, the learning curve has been non-existent because the machine is incredibly user-friendly. The full-color touch display walks you through everything with animations, making it feel more like a high-end smartphone than a complex piece of machinery. Here is why we’re obsessed: The Bean Switch System: This is the absolute game-changer. We love experimenting with different beans, and the Rivelia makes it so easy to swap them out without making a mess. We can go from a dark oily roast in the morning to a lighter single-origin in the afternoon effortlessly. Endless Variety: Whether it’s a classic espresso, a flat white, or an iced latte, the drink quality is consistent. The machine even "learns" our routine and suggests our favorite drinks at the times we usually have them. The "Experimentation" Factor: It’s been so much fun tweaking the grind settings and aroma levels. It really lets you feel like a barista without needing a degree in coffee science. Sleek Design: It looks stunning on the counter—modern, compact, and very premium. If you’re looking for a machine that takes the guesswork out of gourmet coffee while still letting you explore different flavors, the Rivelia is worth every penny. We are having a blast finding our "perfect" brew!
Recommends this product
Customer review from De'Longhi
Coffee Barista
Awesome machine! Love this, makes better coffee then Starbucks.
Never again
I received one defective. returned it and the replacement also was defective. Gave error message and would not brew. Returned that unit and purchased a Jura instead.