24 reviewssorted by Newest
lz
beautiful and practical
Broken Pitcher
The pitcher arrived broken. The handle had several large cracks in it. Was going to use it for Christmas dinner but had to throw it out instead. 😥
Never again
the box was crushed and the pitcher was broken
Beautiful
A must have to complete your Christmas table .
Recommends this product
Macy's does not oversee shipping of its packages
I would have loved to have had this pitcher for the Christmas holiday, but it was shipped to me twice, broken into shards. The box containing the pitcher was not properly packed with shipping material.
Response from Macy's
We’re very sorry to hear your pitcher arrived broken, especially after two attempts. That’s clearly not how items should be packaged or arrive.
Thank you for sharing this feedback. We’ll make sure our team is aware so packaging can be improved in the future. We understand how troubling this must have been, especially around the holidays.
Spode Xmas Pitcher
This was a gift for my sister because she collects Spode. She was excited to receive her new Spode Xmas pitcher. She will be using it during the Xmas season.
Stunning
Absolutely beautiful!
Recommends this product
Spode pitcher
Packaging was terrible. Pitcher was shattered
Response from Macy's
We’re so sorry to hear your pitcher arrived shattered. That’s absolutely not how we want it to be delivered, and we understand how aggravating this must be.
Please contact Macy's customer service team so they can assist with a replacement or refund. We appreciate you bringing this to our attention.